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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    X

    Xbox

    Xbox Product Manager

    Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Strategy, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    51 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Epic Games

    User Interface in Game Design

    Skills you'll gain: Unreal Engine, User Interface (UI), User Interface (UI) Design, UI Components, Game Design, Video Game Development, Software Design, User Experience, Usability, Programming Principles, Mockups, Prototyping

    3.6
    Rating, 3.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    iOS App Development Basics

    Skills you'll gain: Model View Controller, Apple iOS, Apple Xcode, Swift Programming, User Interface (UI), Mobile Development, UI Components, User Interface and User Experience (UI/UX) Design, Application Frameworks, Computer Programming

    4.2
    Rating, 4.2 out of 5 stars
    ·
    552 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Polytechnique

    Density Functional Theory

    Skills you'll gain: Materials science, Differential Equations, Numerical Analysis, Applied Mathematics, Chemistry, Physics, Calculus

    4.9
    Rating, 4.9 out of 5 stars
    ·
    243 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create a value proposition canvas in Miro

    Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Professional Selling: 3 Steps to High-Performance

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    84 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Engineering Practices for Building Quality Software

    Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Code Review, Software Testing, Continuous Integration, CI/CD, Software Technical Review, Software Documentation, Version Control

    4.5
    Rating, 4.5 out of 5 stars
    ·
    449 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Università Bocconi

    Capital-investissement et capital-risque

    Skills you'll gain: Private Equity, Business Valuation, Investments, Mergers & Acquisitions, Finance, Entrepreneurship, Due Diligence, Financial Management, Business Development, Tax Laws, Legal Risk

    4.8
    Rating, 4.8 out of 5 stars
    ·
    43 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Case Western Reserve University

    Becoming a Sports Agent

    Skills you'll gain: Brand Management, Brand Marketing, Intellectual Property, Arbitration, Contract Negotiation, Client Services, Recruitment, Talent Recruitment, Insurance, Relationship Management, Financial Planning, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    152 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Advanced Business Analysis: Elicitation & Analysis

    Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Requirements Management, Business Process Modeling, Process Analysis, Stakeholder Engagement, Interviewing Skills, Analysis, Stakeholder Communications, Collaboration, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Increase SEO Traffic with WordPress

    Skills you'll gain: WordPress, Search Engine Optimization, Blogs, Web Analytics, Web Content, Keyword Research, Information Architecture, Content Management, Marketing, Analytics, Web Design, Web Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    791 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Create a Resume and Cover Letter with Google Docs

    Skills you'll gain: Google Docs, Document Management, Google Workspace, File Management, Personal Attributes, Personal Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Xbox Product Manager: Xbox
  • User Interface in Game Design: Epic Games
  • iOS App Development Basics: University of Toronto
  • Density Functional Theory: École Polytechnique
  • Create a value proposition canvas in Miro: Coursera Project Network
  • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
  • Engineering Practices for Building Quality Software: University of Minnesota
  • Capital-investissement et capital-risque: Università Bocconi
  • Becoming a Sports Agent: Case Western Reserve University
  • Advanced Business Analysis: Elicitation & Analysis: Starweaver

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