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Results for "customer complaint resolution"
- Status: Free Trial
Arizona State University
Skills you'll gain: Conflict Management, Negotiation, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Honesty, Emotional Intelligence, Creative Problem-Solving, Communication
- Status: NewStatus: Free Trial
Skills you'll gain: Denial Management, Medical Billing, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Critical Thinking, Problem Solving, Decision Making, Analytical Skills, Complex Problem Solving, Case Studies, Creative Problem-Solving, Root Cause Analysis, Business Risk Management, Dealing With Ambiguity
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Product Quality (QA/QC), Process Improvement, Operational Excellence, Proactivity, Complex Problem Solving
- Status: Free Trial
Universidad de Palermo
Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Emotional Intelligence, Active Listening, Self-Awareness, Creative Problem-Solving
- Status: Free Trial
Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis
Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
- Status: Preview
Erasmus University Rotterdam
Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Case Studies, Facebook, Stakeholder Management, Business Management, Social Sciences, Policy Analysis, Data Ethics, Leadership, Information Privacy
- Status: Preview
Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness
- Status: Free Trial
Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Statistical Methods, Statistics, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Probability & Statistics, Statistical Analysis, Process Analysis, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Analytical Skills, Pareto Chart, Performance Measurement
In summary, here are 10 of our most popular customer complaint resolution courses
- Resolving and Transforming Conflict :Â Arizona State University
- The Billing and Collection Process:Â AAPC
- Cómo resolver problemas y tomar decisiones con eficacia: University of California, Irvine
- Root Cause Analysis: Principles and Benefits:Â Coursera Instructor Network
- Negociación y Resolución de Conflictos: Universidad de Palermo
- Cybersecurity Incident Response and Communication:Â Packt
- Process Improvement and Problem Solving:Â Packt
- Reputation Crisis? Facebook meets Cambridge Analytica:Â Erasmus University Rotterdam
- Resuelve conflictos laborales según la GuÃa de HBR: UBITS
- Data Collection and Root Cause Analysis:Â SkillUp