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Results for "company, product, and service knowledge"
Coursera Project Network
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
Coursera Project Network
Skills you'll gain: Microsoft Power Platform, Database Development, Process Development, No-Code Development, Standard Operating Procedure, Business Process, Workflow Management, Microsoft 365, Process Flow Diagrams
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Application Deployment, Platform As A Service (PaaS), Automation, Cloud Applications, Salesforce, ServiceNow
- Status: Free Trial
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Cloud Security, Security Information and Event Management (SIEM), Security Management, Computer Security Incident Management, Incident Response, Amazon CloudWatch, Application Security, Amazon Elastic Compute Cloud, Amazon S3, Data Access, Multi-Factor Authentication, Configuration Management
Skills you'll gain: LLM Application, Semantic Web, Large Language Modeling, Prompt Engineering, Graph Theory, Generative AI, Query Languages, Artificial Intelligence, Systems Integration, Data Visualization Software, Unstructured Data, Development Environment
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Google Gemini, AI Product Strategy, Workflow Management, ChatGPT, Market Opportunities, Scalability, Product Management, Generative AI, Sustainable Development, Data Ethics, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, ChatGPT, Product Management, Generative AI, Sustainable Development, Generative AI Agents, Data Ethics, Sustainability Reporting, Prompt Engineering, Data Strategy, Business Strategy
- Status: NewStatus: Free Trial
University of Minnesota
Skills you'll gain: Entrepreneurship, Growth Strategies, Price Negotiation, Business Planning, Financial Modeling, Cost Accounting, Product Strategy, Product Development, New Product Development, Business Strategies, Value Propositions, Presentations, Business Metrics, Customer Acquisition Management, Fundraising
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
In summary, here are 10 of our most popular company, product, and service knowledge courses
- Product Development using AutoCAD: Coursera Project Network
- CVS Health Retail Customer Service: CVS Health
- Create Model-driven Power App for Rental Company: Coursera Project Network
- Platform Product Development: University of Maryland, College Park
- Managing Incident Response, IAM, and AWS Service Security: Packt
- AI Enhancement with Knowledge Graphs - Mastering RAG Systems: Packt
- AI Innovation & Product Strategy: Starweaver
- GenAI for Customer Service Teams: Coursera Instructor Network
- AI Product & Process Excellence: Starweaver
- Business Model & Product Pitch: University of Minnesota