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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Database Design and Operational Business Intelligence

    Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, Database Management Systems, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart

    4.5
    Rating, 4.5 out of 5 stars
    ·
    237 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Parallel Programming in Java

    Skills you'll gain: Dataflow, Java, Programming Principles, Application Frameworks, Algorithms, Performance Tuning, Computer Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep

    Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Networking and Cloud Computing

    Skills you'll gain: Network Security, Cloud Computing, Network Infrastructure, Microsoft Azure, Cloud Services, Firewall, Computer Networking, Virtualization and Virtual Machines, Digital Transformation, Networking Hardware, Cybersecurity, Network Protocols, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    535 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Advance Fine-Tuning for LLMs

    Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, Natural Language Processing, Reinforcement Learning, Performance Tuning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    103 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universiteit Leiden

    EU policy and implementation: making Europe work!

    Skills you'll gain: Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Policy Development, Environmental Policy, Program Evaluation, Governance, Immigration Law, Research Methodologies

    4.4
    Rating, 4.4 out of 5 stars
    ·
    192 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Leading People and Teams Capstone

    Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Leadership and Management, Professional Development, Team Building, Recruitment, Team Management, Talent Management, Self-Awareness, Coaching, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    563 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Discounted Cash Flow Modeling

    Skills you'll gain: Financial Forecasting, Business Valuation, Equities, Financial Modeling, Financial Analysis, Finance, Cash Flows, Investment Banking, Accounting, Capital Markets

    4.3
    Rating, 4.3 out of 5 stars
    ·
    782 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Principles of fMRI 2

    Skills you'll gain: Magnetic Resonance Imaging, Data Analysis, Correlation Analysis, Analytical Skills, Image Analysis, Statistical Analysis, Advanced Analytics, Network Analysis, Medical Imaging, Regression Analysis, Psychology, Time Series Analysis and Forecasting, Matlab, Neurology, Statistical Modeling, Statistical Methods, Statistical Inference, Design Strategies, Machine Learning Algorithms

    4.7
    Rating, 4.7 out of 5 stars
    ·
    249 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Data Storytelling with Power BI

    Skills you'll gain: Spreadsheet Software, Microsoft Excel

    4.6
    Rating, 4.6 out of 5 stars
    ·
    164 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    New Teacher Center

    Blended Learning: Personalizing Education for Students

    Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware

    4.7
    Rating, 4.7 out of 5 stars
    ·
    260 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Y

    Yonsei University

    International Marketing Entry and Execution

    Skills you'll gain: Global Marketing, Strategic Marketing, Consumer Behaviour, Target Market, Business-To-Consumer, Marketing Strategies, Innovation, Promotional Strategies, Marketing Channel, Go To Market Strategy, Product Marketing, Market Analysis, Branding, Social Media Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    337 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Database Design and Operational Business Intelligence: University of California, Irvine
  • Parallel Programming in Java: Rice University
  • IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep: Starweaver
  • Introduction to Networking and Cloud Computing: Microsoft
  • Generative AI Advance Fine-Tuning for LLMs : IBM
  • EU policy and implementation: making Europe work! : Universiteit Leiden
  • Leading People and Teams Capstone: University of Michigan
  • Discounted Cash Flow Modeling: Coursera Project Network
  • Principles of fMRI 2: Johns Hopkins University
  • Data Storytelling with Power BI: Edureka

Other topics to explore

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Skills

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  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • Career Aptitude Test
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  • High-Income Skills to Learn
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  • What Is Artificial Intelligence?

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