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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Copilot for Sales

    Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Email Automation, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Verbal Communication Skills, Customer Communications Management, Microsoft 365, Negotiation, Customer Relationship Building, Automation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Deep Learning and Reinforcement Learning

    Skills you'll gain: Reinforcement Learning, Generative Model Architectures, Deep Learning, Unsupervised Learning, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Machine Learning Algorithms, Machine Learning, Artificial Intelligence, Computer Vision, Applied Machine Learning, Dimensionality Reduction, Natural Language Processing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    264 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    5 Ways to Build a Better LinkedIn Profile

    Skills you'll gain: LinkedIn, Photo Editing, Professional Networking, Social Media, Professional Development, Branding, Search Engine Optimization, Business Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    294 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    B

    Big Interview

    The Art of the Job Interview

    Skills you'll gain: Interviewing Skills, Non-Verbal Communication, Applicant Tracking Systems, Professional Networking, Recruitment, LinkedIn, Verbal Communication Skills, Job Analysis, Communication, Professional Development, Negotiation, Rapport Building, Storytelling, Enthusiasm

    4.5
    Rating, 4.5 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    National Taiwan University

    機器學習基石下 (Machine Learning Foundations)---Algorithmic Foundations

    Skills you'll gain: Supervised Learning, Machine Learning, Machine Learning Algorithms, Data Validation, Classification And Regression Tree (CART), Algorithms, Regression Analysis, Predictive Modeling, Feature Engineering, Artificial Intelligence, Data Ethics, Statistical Methods, Data Transformation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    331 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to NoSQL Databases

    Skills you'll gain: NoSQL, MongoDB, Databases, Apache Cassandra, Distributed Computing, Database Management, Database Architecture and Administration, IBM Cloud, Query Languages, Data Modeling, JSON, Scalability, Data Manipulation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    358 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    Data Science in Stratified Healthcare and Precision Medicine

    Skills you'll gain: Precision Medicine, Bioinformatics, Biomedical Technology, Image Analysis, Process Driven Development, Medical Imaging, Big Data, Health Informatics, Data Science, Statistical Modeling, Machine Learning, Natural Language Processing, Probability & Statistics, Data Analysis, Text Mining, Molecular Biology, Network Analysis, Graph Theory, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    334 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    GPT Vision: Seeing the World through Generative AI

    Skills you'll gain: ChatGPT, Generative AI, Data Synthesis, Image Analysis, Data Capture, OpenAI, Data Analysis, Organizational Skills, Computer Vision, AI Personalization, Artificial Intelligence, Prompt Engineering, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    202 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Cape Town

    Educating Deaf Children: Becoming an Empowered Teacher

    Skills you'll gain: Disabilities, Special Education, Cultural Responsiveness, Child Development, Teaching, Differentiated Instruction, Parent Communication, Advocacy, Non-Verbal Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    415 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Rust Fundamentals

    Skills you'll gain: Rust (Programming Language), Development Testing, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Integrated Development Environments, Secure Coding, System Programming

    4
    Rating, 4 out of 5 stars
    ·
    190 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    The DMAIC Framework - Define and Measure Phase

    Skills you'll gain: Process Capability, Statistical Analysis, Data Analysis, Project Management, Six Sigma Methodology, Statistics, Work Breakdown Structure, Lean Six Sigma, Process Analysis, Data Collection, Project Scoping, Performance Measurement, Customer experience improvement, Quality Improvement, Quality Control

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Vertex AI Search for Retail

    Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, AI Personalization, Google Cloud Platform, Data Integration, Cloud Security, Data Integrity, Performance Tuning, Data Security, MLOps (Machine Learning Operations), CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Cloud Storage, Issue Tracking, Data Storage Technologies

    4.1
    Rating, 4.1 out of 5 stars
    ·
    128 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Copilot for Sales: Microsoft
  • Deep Learning and Reinforcement Learning: IBM
  • 5 Ways to Build a Better LinkedIn Profile: Coursera Project Network
  • The Art of the Job Interview: Big Interview
  • 機器學習基石下 (Machine Learning Foundations)---Algorithmic Foundations: National Taiwan University
  • Introduction to NoSQL Databases: IBM
  • Data Science in Stratified Healthcare and Precision Medicine: The University of Edinburgh
  • GPT Vision: Seeing the World through Generative AI: Vanderbilt University
  • Educating Deaf Children: Becoming an Empowered Teacher: University of Cape Town
  • Rust Fundamentals: Duke University

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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Career Resources

  • Career Aptitude Test
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  • High-Income Skills to Learn
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  • What Is Artificial Intelligence?

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