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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • I

    IBM

    Specialized Models: Time Series and Survival Analysis

    Skills you'll gain: Time Series Analysis and Forecasting, Deep Learning, Statistical Analysis, Predictive Modeling, Statistical Methods, Forecasting, Jupyter, Data Cleansing, Applied Machine Learning, Data Transformation, Exploratory Data Analysis, Pandas (Python Package), Unsupervised Learning, Dimensionality Reduction

    4.5
    Rating, 4.5 out of 5 stars
    ·
    136 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Photography Capstone Project

    Skills you'll gain: Photography, Peer Review, Image Quality, Creativity, Content Creation, Storytelling, Writing, Design Elements And Principles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    574 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Command Line in Linux

    Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix Commands, File Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    964 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    E

    EIT Digital

    Data Science for Business Innovation

    Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Analysis, Data Ethics, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    269 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Fundamentos del Marketing

    Skills you'll gain: Branding, Marketing, Brand Management, Strategic Marketing, Value Propositions, Consumer Behaviour, Marketing Strategies, Target Market, Marketing Operations, Product Marketing, Customer Insights, Market Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    272 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Communicate UX Research with Empathy Maps in Miro

    Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, User Centered Design, Usability

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages

    4.7
    Rating, 4.7 out of 5 stars
    ·
    224 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    X

    Xbox

    Product Design and UX/UI Fundamentals

    Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Building No-Code Apps with AppSheet

    Skills you'll gain: No-Code Development, Email Automation, Business Process Automation, Application Deployment, Automation, Business Process, Workflow Management, Cloud Applications, Google Workspace, Application Design, Application Development, Application Performance Management, Data Integration, Authorization (Computing), Authentications, Google Sheets, Application Lifecycle Management, User Interface (UI), Data Management, Productivity Software

    4.7
    Rating, 4.7 out of 5 stars
    ·
    181 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Finance for Technical Managers

    Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Cost Estimation, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Budgeting, Cost Benefit Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Income Statement, Financial Modeling, Investment Management, Balance Sheet, Risk Management, Financial Reporting, Financial Forecasting, Accounting, Spreadsheet Software

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    331 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Trees and Graphs: Basics

    Skills you'll gain: Graph Theory, Data Structures, Algorithms, Tree Maps, Network Analysis, Computational Thinking, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    174 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    ISC2

    Network Security

    Skills you'll gain: Network Security, Cybersecurity, Cyber Attacks, Infrastructure Security, Threat Detection, Computer Networking, Data Centers, General Networking, Threat Management, Network Planning And Design, Firewall, Network Protocols, Cloud Computing, TCP/IP, Encryption

    4.7
    Rating, 4.7 out of 5 stars
    ·
    240 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Specialized Models: Time Series and Survival Analysis: IBM
  • Photography Capstone Project: Michigan State University
  • Command Line in Linux: Coursera Project Network
  • Data Science for Business Innovation: EIT Digital
  • Fundamentos del Marketing: Universidad de Palermo
  • Communicate UX Research with Empathy Maps in Miro: Coursera Project Network
  • Logging and Monitoring in Google Cloud: Google Cloud
  • Product Design and UX/UI Fundamentals: Xbox
  • Building No-Code Apps with AppSheet: Google Cloud
  • Finance for Technical Managers: University of Colorado Boulder

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  • Google Cybersecurity Certificate
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