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    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      I

      IBM

      Machine Learning Introduction for Everyone

      Skills you'll gain: Predictive Modeling, Machine Learning, Supervised Learning, Data Science, Artificial Intelligence, Deep Learning, Classification And Regression Tree (CART), Unsupervised Learning, Reinforcement Learning, Performance Metric

      4.5
      Rating, 4.5 out of 5 stars
      ·
      291 reviews

      Beginner · Course · 1 - 4 Weeks

    • Y

      Yale University

      Anatomy of the Upper and Lower Extremities

      Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Patient Positioning, Neurology, Physical Therapy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      96 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Sapienza University of Rome

      At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC

      Skills you'll gain: Ancient History, World History, Art History, Social Sciences, Anthropology, Water Resources, European History, Cultural Diversity, Sociology, Economics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      426 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Full Stack Application Development Capstone Project

      Skills you'll gain: CI/CD, Full-Stack Web Development, Application Design, Node.JS, Django (Web Framework), Back-End Web Development, Web Applications, Front-End Web Development, Restful API, Application Development, Application Deployment, Microservices, User Accounts, Kubernetes, Cloud Applications, IBM Cloud, Containerization, React.js, Web Services, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      188 reviews

      Advanced · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Python 101: Develop Your First Python Program

      Skills you'll gain: Game Design, Program Development, Python Programming, Computer Programming, Scripting, Scripting Languages, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      275 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Rust Fundamentals

      Skills you'll gain: Rust (Programming Language), Development Testing, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Integrated Development Environments, Secure Coding, System Programming

      4
      Rating, 4 out of 5 stars
      ·
      189 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      EIT Digital

      Data Science for Business Innovation

      Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Analysis, Data Ethics, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      269 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Marketing Strategy for Entrepreneurs

      Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, New Business Development, Business Development, A/B Testing, Entrepreneurship, Digital Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      156 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Financial Management

      Skills you'll gain: Financial Statement Analysis, Financial Statements, Return On Investment, Risk Management, Balance Sheet, Accounts Receivable, Business Risk Management, Credit Risk, Income Statement, Financial Acumen, Risk Mitigation, Operational Risk, Resource Allocation, Proposal Development, Capital Budgeting, Cash Flows, Financial Analysis, Strategic Decision-Making, Operational Efficiency, Stakeholder Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      260 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      I

      IIMA - IIM Ahmedabad

      Supply Chain Digitization: Strategy and Design

      Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Transportation Management, Digital Transformation, Logistics Management, Logistics, Business Technologies, Inventory and Warehousing, Business Analytics, Data-Driven Decision-Making, Business Transformation, Order Fulfillment, Warehouse Management, Warehouse Operations, Process Optimization, Strategic Thinking, Internet Of Things, Blockchain

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building Generative AI-Powered Applications with Python

      Skills you'll gain: LLM Application, LangChain, Generative AI, OpenAI, Front-End Web Development, Web Applications, Prompt Engineering, Web Development, Natural Language Processing, Application Development, Python Programming, Flask (Web Framework), Back-End Web Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      235 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Michigan

      High Stakes Leadership: Leading in Times of Crisis

      Skills you'll gain: Crisis Management, Leadership, Strategic Communication, Resilience, Organizational Leadership, Stakeholder Management, Business Continuity, Organizational Change, Dealing With Ambiguity, Proactivity, Communication Strategies, Business Risk Management, Adaptability, Change Management, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      441 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Machine Learning Introduction for Everyone: IBM
    • Anatomy of the Upper and Lower Extremities : Yale University
    • At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC: Sapienza University of Rome
    • Full Stack Application Development Capstone Project: IBM
    • Python 101: Develop Your First Python Program: Coursera Project Network
    • Rust Fundamentals: Duke University
    • Data Science for Business Innovation: EIT Digital
    • Marketing Strategy for Entrepreneurs: EIT Digital
    • Financial Management: Duke University
    • Supply Chain Digitization: Strategy and Design: IIMA - IIM Ahmedabad

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