Product Automation is a critical business process that leverages software robots or artificial intelligence agents to streamline and optimize various operational tasks. Coursera's Product Automation catalogue teaches you the fundamentals of robotic process automation (RPA), including its applications in business environments and its distinction from artificial intelligence. You'll learn to develop action lists by observing user interactions, implement automation across multiple applications, and utilize RPA tools for data handling, GUI interactions, and integration with enterprise systems. This skill empowers professionals to reduce costs, increase efficiency, and improve quality in various industries, from banking and finance to customer care and eCommerce operations.