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Customer Service Courses

Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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Find the best Customer Service course for your goals

  • Status: Free Trial
    Free Trial
    I

    Intel

    Intel® AI Win Recipes

    Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Customer Insights, B2B Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    81 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Cómo hacer publicidad en instagram

    Skills you'll gain: Instagram, Social Media Management, Social Media, Advertising, Social Media Marketing, Social Media Campaigns, Social Media Content, Digital Advertising, Marketing Materials, E-Commerce, Customer Engagement

    4.3
    Rating, 4.3 out of 5 stars
    ·
    30 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Access an EC2 instance shell from the AWS console

    Skills you'll gain: Amazon Elastic Compute Cloud, Amazon Web Services, Application Deployment, Virtual Machines, Web Applications, Public Cloud, Linux Servers, Apache, Remote Access Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    52 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Advertising in the Age of Generative AI

    Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Brand Management, Brand Loyalty, Generative AI Agents, Digital Advertising

    4.6
    Rating, 4.6 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Foundations of Neuroscience

    Skills you'll gain: Marketing Psychology, Influencing, Case Studies, Persuasive Communication, Advertising, Consumer Behaviour, Decision Making, Marketing Effectiveness, Neurology, Behavioral Economics, Marketing, Psychology, Anatomy, Physiology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Capstone: Following the AWS Well Architected Framework

    Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Reliability, Solution Architecture, Corporate Sustainability, Performance Tuning, Operational Efficiency, Cost Reduction, Security Strategy, Operational Analysis, System Requirements, Site Reliability Engineering, Scalability, Cost Management, Disaster Recovery, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Fundamentals of Cloud Computing

    Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Cloud Infrastructure, Cloud Solutions, Scalability, Cloud Platforms, Public Cloud, Software As A Service, Infrastructure As A Service (IaaS), Cloud Storage, Platform As A Service (PaaS), Private Cloud, Hybrid Cloud Computing, Virtualization

    3.7
    Rating, 3.7 out of 5 stars
    ·
    41 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Houston

    Value-Based Care: Reimbursement Models

    Skills you'll gain: Value-Based Care, ICD Coding (ICD-9/ICD-10), Medical Coding, CPT Coding, Managed Care, Medical Billing, Payment Systems, Health Systems, Patient Safety, Health Policy, Health Care, Medicare, Risk Management, Health Education, Public Health

    4.4
    Rating, 4.4 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IIT Bombay

    Introduction to Business Management: Winning Internally

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Organizational Strategy, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Alibaba Cloud Academy

    Protecting Cloud Architecture with Alibaba Cloud

    Skills you'll gain: Cloud Security, Network Security, General Networking, Network Architecture, Data Security, Application Security, Cloud Computing, Operating Systems, Cloud Platforms, Linux, Security Management, Distributed Denial-Of-Service (DDoS) Attacks

    4.7
    Rating, 4.7 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced AI and Machine Learning Techniques and Capstone

    Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Applied Machine Learning, Data Ethics, Machine Learning Methods, Scalability, Machine Learning, Distributed Computing, MLOps (Machine Learning Operations), Ethical Standards And Conduct, Microsoft Azure, Information Privacy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    É

    École Polytechnique Fédérale de Lausanne

    Programming Reactive Systems

    Skills you'll gain: Scala Programming, Scalability, Distributed Computing, Event-Driven Programming, Microservices, Software Architecture, Software Design, Middleware, Cloud Computing, Data Structures

    3.9
    Rating, 3.9 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 3 Months

Customer Service learners also search

customer experience
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In summary, here are 10 of our most popular customer service courses

  • Intel® AI Win Recipes: Intel
  • Cómo hacer publicidad en instagram: Coursera Project Network
  • Access an EC2 instance shell from the AWS console: Coursera Project Network
  • Advertising in the Age of Generative AI : University of Virginia Darden School Foundation
  • Foundations of Neuroscience: Johns Hopkins University
  • Capstone: Following the AWS Well Architected Framework: Amazon Web Services
  • Fundamentals of Cloud Computing: LearnQuest
  • Value-Based Care: Reimbursement Models: University of Houston
  • Introduction to Business Management: Winning Internally: IIT Bombay
  • Protecting Cloud Architecture with Alibaba Cloud: Alibaba Cloud Academy

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
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668 courses
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425 courses
Information Technology
145 courses
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471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
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Social Sciences
401 courses
Language Learning
150 courses

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  • Google Cybersecurity Certificate
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