Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Electric Power Systems, Electrical Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Building Services Engineering, Sustainable Technologies, Cost Estimation, Engineering Calculations, Safety Standards, Environmental Issue, Systems Of Measurement, Technical Standard

Skills you'll gain: Jest (JavaScript Testing Framework), Javascript, JSON, Web Development Tools, Unit Testing, Programming Principles, Object Oriented Programming (OOP), Node.JS, Computer Programming, Package and Software Management, Event-Driven Programming, Functional Design, Data Structures, Debugging

Skills you'll gain: Business Metrics, Data Visualization, Data Visualization Software, Small Data, Decision Making, Key Performance Indicators (KPIs), Big Data

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Wide Area Networks, Network Architecture, Application Security, Network Monitoring, Encryption, Load Balancing

Skills you'll gain: Web Applications, Debugging, HTML and CSS, Web Development, Cascading Style Sheets (CSS), Mobile Development, Database Application, Hypertext Markup Language (HTML), Responsive Web Design, Real Time Data, User Interface (UI), Javascript, Data Management

Skills you'll gain: Storytelling, Video Production, Videography, Photo/Video Production and Technology, Photography, Storyboarding, Planning, Post-Production, Editing, Creativity

Skills you'll gain: Network Architecture

Skills you'll gain: Video Editing, Post-Production, Motion Graphics, Video Production, Data Import/Export, Graphic and Visual Design, File Management, Content Creation, Apple software proficiency, Timelines, Storytelling

Skills you'll gain: NoSQL, Apache Hadoop, Apache Spark, MongoDB, PySpark, Apache Hive, Databases, Apache Cassandra, Big Data, Machine Learning, Generative AI, IBM Cloud, Applied Machine Learning, Kubernetes, Supervised Learning, Distributed Computing, Docker (Software), Database Management, Data Pipelines, Scalability

Skills you'll gain: Construction Management, Construction, Building Information Modeling, Environment Health And Safety, Project Schedules, Lean Methodologies, Work Breakdown Structure, Project Management, Engineering Management, Project Management Life Cycle, Sustainability Standards, Contract Management, Project Scoping, Project Planning, Risk Management

Skills you'll gain: Reinforcement Learning, Agentic systems