Managed Services

Managed Services is a strategic method of improving operations and cutting expenses in business, often involving the outsourcing of specific IT operational functions. Coursera's Managed Services catalogue teaches you about the comprehensive, proactive approach to manage different IT segments, that can help businesses focus on their core competencies. You'll learn about the fundamental principles of Managed Services, how to implement Managed Services in a business setting, and how to monitor and control an outsourced service to ensure it aligns with business goals. You'll also learn about the implications of Managed Services on enterprise IT infrastructure, how to manage risk, ensure security, and maintain service quality, all while driving efficiency and cost-saving in your organization.