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Customer Service Courses

Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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Find the best Customer Service course for your goals

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Salesforce Reporting

    Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Cloud Computing, Automation, Operational Efficiency

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Google Cloud Product Fundamentals en Español

    Skills you'll gain: Digital Transformation, Google Cloud Platform, Business Transformation, Cloud Management, Application Development, Collaborative Software, Productivity Software, Data Storage Technologies, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Cloud Infrastructure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    66 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Unleashing the Power of Networks and the Cloud

    Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Platforms, Hyper-V, Software-Defined Networking, Cloud Security, Network Administration

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    119 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera Project Network

    Analyze Data in a Model Car Database with MySQL Workbench

    Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Snowflake for Beginners: Make your First Snowsight Dashboard

    Skills you'll gain: Snowflake Schema, Dashboard, Data Warehousing, Database Management, Data Storage, SQL, Business Intelligence, Data Management, Data Visualization Software, Data Analysis, Cloud Computing, Cloud Platforms, Benchmarking, Market Share

    4.3
    Rating, 4.3 out of 5 stars
    ·
    49 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Security and Privacy in TOR Network

    Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Modeling, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Cloud Hosting

    4.1
    Rating, 4.1 out of 5 stars
    ·
    36 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    Sustainable Textile Manufacturing

    Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainability Standards, Sustainable Business, Strategic Sourcing, Environmental Social And Corporate Governance (ESG), Manufacturing Processes, Production Process, Supply Chain Management, Prototyping

    4.2
    Rating, 4.2 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Reliable Cloud Infrastructure: Design and Process 日本語版

    Skills you'll gain: Cloud Infrastructure, CI/CD, Microservices, Application Deployment, Kubernetes, Cloud Computing Architecture, Google App Engine, Google Cloud Platform, DevOps, Network Architecture, API Design, Cloud Storage, Cloud Security, System Design and Implementation, Load Balancing, Service Design, Scalability, System Monitoring

    4.6
    Rating, 4.6 out of 5 stars
    ·
    81 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fudan University

    游戏产业概论

    Skills you'll gain: Game Design, Intellectual Property, Video Game Development, Animation and Game Design, Production Process, Business, Company, Product, and Service Knowledge, Entrepreneurship, Innovation, Organizational Structure, Computer Hardware, Product Marketing

    3.6
    Rating, 3.6 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Proceso de gestión de marca estratégico

    Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Strategic Communication, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 4 Weeks

Customer Service learners also search

customer experience
customer success
customer journey
customer insights
web services
customer analytics
service design
salesforce
1…139140141…336

In summary, here are 10 of our most popular customer service courses

  • Salesforce Reporting: University of California, Irvine
  • Google Cloud Customer Care Fundamentals - Español: Google Cloud
  • Google Cloud Product Fundamentals en Español: Google Cloud
  • Unleashing the Power of Networks and the Cloud: Illinois Tech
  • ITIL V4 Brief Overview of Management and Practices: EDUCBA
  • Analyze Data in a Model Car Database with MySQL Workbench: Coursera Project Network
  • Snowflake for Beginners: Make your First Snowsight Dashboard: Coursera Project Network
  • Security and Privacy in TOR Network: University of Colorado System
  • Sustainable Textile Manufacturing: Politecnico di Milano
  • Reliable Cloud Infrastructure: Design and Process 日本語版: Google Cloud

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