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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      N

      National Taiwan University

      BIM Application for Engineers

      Skills you'll gain: Autodesk Revit, Building Information Modeling, AutoCAD, Construction Estimating, Simulation and Simulation Software, 3D Modeling, Construction Management, Data Integration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      512 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Social Media Marketing Capstone

      Skills you'll gain: Social Media Marketing, Presentations, Social Media Campaigns, Campaign Management, Digital Marketing, Program Evaluation, Project Closure, Analysis, Communication, Registration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      676 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pittsburgh

      Introduction to Dental Terminology

      Skills you'll gain: Dental Radiography, Dental Procedures, Dentistry, Oral and Dental Care, Radiography, Periodontology, Dental Experience, Dental Care, Oral Health, Dental Instruments, Oral Hygiene, Radiology, Medical Terminology, Dental Hygiene, Medical Office Procedures, Surgery, Pediatrics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Washington

      Programming Languages, Part B

      Skills you'll gain: Other Programming Languages, Software Design, Ruby (Programming Language), Programming Principles, Data Structures, Software Architecture, Computer Programming, Functional Design, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      785 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agents and Agentic AI Architecture in Python

      Skills you'll gain: Generative AI Agents, LLM Application, Prompt Patterns, Prompt Engineering, Agentic systems, Tool Calling, Large Language Modeling, Persona (User Experience), Business Logic, Application Programming Interface (API), Transaction Processing, Document Management, Coordinating, Persona Development, Coordination, Plan Execution, Data Sharing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      34 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Data Science at Scale

      Skills you'll gain: Feature Engineering, Unsupervised Learning, Data Ethics, Data Presentation, Data Storytelling, Big Data, Relational Databases, Supervised Learning, Database Systems, Dataflow, Data Visualization Software, Databases, Predictive Analytics, Statistical Modeling, R Programming, Data Analysis, SQL, Predictive Modeling, Data Processing, Python Programming

      4.2
      Rating, 4.2 out of 5 stars
      ·
      918 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      A Organização Centrada na Jornada do Cliente

      Skills you'll gain: Customer experience strategy (CX), Agile Methodology, Customer Engagement, Customer Relationship Management, Customer Insights, Value Propositions, Business Analysis, Interpersonal Communications, Cross-Functional Collaboration, Product Lifecycle Management, Product Management, Business Metrics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Ideas from the History of Graphic Design

      Skills you'll gain: Graphic Design, Graphic and Visual Design, Art History, Design, Logo Design, Design Strategies, Visual Design, Typography, Branding, Advertising, Aesthetics, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Parsons School of Design, The New School

      Using Design to Generate Innovative Business Solutions

      Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Customer experience improvement, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Product Owner: Communications & Stakeholder Management

      Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to Basic Game Development using Scratch

      Skills you'll gain: Event-Driven Programming, Debugging, Programming Principles, Algorithms, Video Game Development, Computer Programming Tools, Game Design, Computer Programming, Program Development, Animation and Game Design, Interactive Design, Integrated Development Environments, Computer Science

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • BIM Application for Engineers: National Taiwan University
    • Meta Social Media Marketing Capstone: Meta
    • Introduction to Dental Terminology: University of Pittsburgh
    • Programming Languages, Part B: University of Washington
    • AI Agents and Agentic AI Architecture in Python: Vanderbilt University
    • Digital Transformation in Hospitality: Starweaver
    • Data Science at Scale: University of Washington
    • A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
    • Ideas from the History of Graphic Design: California Institute of the Arts
    • Using Design to Generate Innovative Business Solutions: Parsons School of Design, The New School

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    Arts and Humanities
    338 courses
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    1095 courses
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    668 courses
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    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
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    Language Learning
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