Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Human Resources, Talent Management, People Development, Team Management, Recruitment, Organizational Structure, Delegation Skills

Skills you'll gain: Gerontology, Social Justice, Social Work, Diversity Awareness, Health Equity, Human Services, Cultural Diversity, Advocacy, Community Development, Public Policies

Skills you'll gain: Secure Coding, Application Security, Open Web Application Security Project (OWASP), Security Engineering, Cybersecurity, Security Requirements Analysis, Security Testing, Vulnerability Assessments, Code Review, Software Design, Encryption, Vulnerability Management, Data Security, Cryptography, Continuous Monitoring, Authentications, Development Testing, System Monitoring, Authorization (Computing)

Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Prototyping, Usability, User Experience Design, Mockups, User Centered Design, UI Components, Design Software, User Flows

Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Security Strategy, Policy Analysis, Public Policies, Vulnerability, Threat Detection, Human Factors, Human Computer Interaction, Technology Strategies, Emerging Technologies

Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics

Skills you'll gain: Research Reports, Experimentation, Institutional Review Board (IRB), Usability Testing, Research Design, Research Methodologies, Research, Usability, Data Visualization, Data Ethics, Human Computer Interaction, Data Collection, Heat Maps, Augmented and Virtual Reality (AR/VR), Anatomy, Informed Consent

Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Management, Strategic Leadership, Product Roadmaps, Leadership, Leadership and Management, Organizational Change, Organizational Strategy, Project Management Office (PMO), Project Management, Innovation, Digital Transformation, Decision Making

Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Tool Calling, Agentic systems, Automation, Application Deployment, Test Execution Engine, Program Development, Test Case

Skills you'll gain: Usability Testing, Software Testing, Software Quality (SQA/SQC), Test Planning, Human Centered Design, Technical Communication, User Experience Design, User Research, UI/UX Research, User Interface (UI), Web Content Accessibility Guidelines, Stakeholder Engagement