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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Practice Exam for Certified Scrum Master (CSM) Certification

      Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Software Development, User Story, Knowledge Transfer

      4.9
      Rating, 4.9 out of 5 stars
      ·
      51 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Mastering Azure Databricks for Data Engineers

      Skills you'll gain: Databricks, CI/CD, Apache Spark, Microsoft Azure, Data Governance, Data Lakes, Data Architecture, Real Time Data, PySpark, Data Pipelines, Data Integration, Data Management, Automation, Data Storage, System Testing, Data Processing, Jupyter, Data Quality, User Provisioning, File Systems

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing Project

      Skills you'll gain: Cloud Applications, Cloud Computing, Cloud Computing Architecture, Cloud Services, Distributed Computing, General Networking

      4
      Rating, 4 out of 5 stars
      ·
      40 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Knowledge Manager

      Skills you'll gain: Splunk, Data Modeling, Dashboard, Pivot Tables And Charts, Security Information and Event Management (SIEM), Interactive Data Visualization, Data Management, Database Management, Data Mapping, Performance Tuning, Incident Management, Data Presentation, Data Manipulation, Query Languages, Data Integration, Geospatial Mapping, Big Data, Business Intelligence, Data Analysis, Business Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Advanced AI and Machine Learning Techniques and Capstone

      Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Applied Machine Learning, Data Ethics, Machine Learning Methods, Scalability, Machine Learning, Distributed Computing, MLOps (Machine Learning Operations), Ethical Standards And Conduct, Microsoft Azure, Information Privacy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      27 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Sustainable Business: Big Issues, Big Changes

      Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Environmental Social And Corporate Governance (ESG), Supply Chain Management, Sustainability Standards, Sustainability Reporting, Energy and Utilities, Occupational Safety And Health, Water Sustainability, Environmental Issue, Climate Change Mitigation, Water Resource Management, Key Performance Indicators (KPIs), Cost Benefit Analysis, Return On Investment, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      104 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      S.P. Jain Institute of Management and Research

      Marketing Management

      Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Strategies for Senior Housing Communities during COVID-19

      Skills you'll gain: Infection Control, Emergency Response, Personal protective equipment, Public Health, Community Health, Mental Health, Health And Safety Standards, Patient Education and Support, Education and Training, Policy Development, Interpersonal Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      154 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      M

      Maven Analytics

      ChatGPT & Generative AI for Data Analytics

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Data Analysis Expressions (DAX), Power BI, Deep Learning, Excel Formulas, Analytics, Google Sheets, Pivot Tables And Charts, Microsoft Excel, Artificial Intelligence, Data Analysis, Python Programming, SQL, Query Languages, Business Intelligence, Data Science, Debugging

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Supporting Families and Caregivers

      Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Family Therapy, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Social Work, Clinical Assessment, Stress Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a Custom Marketing Analytics Dashboard in Data Studio

      Skills you'll gain: Data Visualization, Business Analytics, Dashboard, Data Analysis, Data Storytelling, Google Analytics, Marketing Analytics, Data-Driven Decision-Making, Business Metrics, Data Integration, Google Ads

      4.5
      Rating, 4.5 out of 5 stars
      ·
      113 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Machine Learning Aplicado ao Marketing

      Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Ggplot2, Data Visualization Software, Plot (Graphics), MarTech, Data Modeling, R Programming, Data Science, Data Analysis, Marketing, Innovation, Business Analytics, Data Manipulation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      58 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Practice Exam for Certified Scrum Master (CSM) Certification: SkillUp
    • Mastering Azure Databricks for Data Engineers: Packt
    • Cloud Computing Project: University of Illinois Urbana-Champaign
    • Splunk Knowledge Manager: Splunk Inc.
    • Advanced AI and Machine Learning Techniques and Capstone: Microsoft
    • Sustainable Business: Big Issues, Big Changes: University of Colorado System
    • Marketing Management: S.P. Jain Institute of Management and Research
    • Strategies for Senior Housing Communities during COVID-19: Johns Hopkins University
    • ChatGPT & Generative AI for Data Analytics: Maven Analytics
    • Supporting Families and Caregivers: Stanford University

    Skills you can learn in Marketing

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    Social Media (15)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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