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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Service-Oriented Architecture

      Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      581 reviews

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Integrate Private Service Connect with Service Directory

      Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Customer-Centric Innovation

      Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Edureka

      Amazon Aurora Service Introduction

      Skills you'll gain: Amazon Web Services, Database Architecture and Administration, Databases, Database Management, Operational Databases, Relational Databases, Database Design, Distributed Computing, Cloud Storage, Data Storage, Performance Tuning

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: Quantitative Techniques

      Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions

      3.7
      Rating, 3.7 out of 5 stars
      ·
      32 reviews

      Mixed · Course · 1 - 3 Months

    • G

      Google Cloud

      Service Directory: Qwik Start

      Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      670 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer Value in Pricing Strategy

      Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      370 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Service Accounts and Roles: Fundamentals

      Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Customer Data, Analytics, and Segmentation

      Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Customer Personas in Canva

      Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Cisco Quality of Service

      Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Service-Oriented Architecture: University of Alberta
    • Integrate Private Service Connect with Service Directory: Google Cloud
    • Customer-Centric Innovation: Duke University
    • Amazon Aurora Service Introduction: Edureka
    • Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
    • Service Directory: Qwik Start: Google Cloud
    • Customer-Centric IT Strategy: University of Virginia
    • Customer Value in Pricing Strategy: University of Virginia
    • Service Accounts and Roles: Fundamentals: Google Cloud
    • Customer Data, Analytics, and Segmentation: Microsoft

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