• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Helpdesk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "helpdesk-support"

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Crafting Effective User Stories in Agile - Agile Excellence

      Skills you'll gain: Scaled Agile Framework, Kaizen Methodology, Lean Methodologies, Continuous Improvement Process, Process Improvement, DevOps, Kanban Principles, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Software Development, Agile Project Management, Continuous Delivery, Scalability, Agile Methodology, Continuous Integration, Continuous Deployment, Organizational Change, Key Performance Indicators (KPIs)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Environmental Project Management: Stakeholder Outreach

      Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Strategic Communication, Technical Communication, Project Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Storytelling: Write Compelling Stories

      Skills you'll gain: Storytelling, Instagram, Copywriting, Content Creation, Drive Engagement, Concision, Social Media Content, Editing, Writing

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Validate Data in Google Sheets

      Skills you'll gain: Data Cleansing, Data Validation, Spreadsheet Software, Data Quality, Data Manipulation, Data Analysis, Data Analysis Software

      Intermediate · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      The Framework of Movement: Understanding Bones and Muscles

      Skills you'll gain: Human Musculoskeletal System, Orthopedics, Kinesiology, Medical Imaging, Anatomy, Diagnostic Tests, Sports Medicine, Physical Therapy, Exercise Science, Physiology, Medical Terminology, Chronic Diseases

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Emerging Approaches for Measuring Population Health

      Skills you'll gain: Surveys, Data Collection, Epidemiology, Public Health, Health Equity, Health Informatics, Health Policy, Health Promotion, Public Health and Disease Prevention, Health Disparities, Community Health, Health Care, Research Methodologies, Health Information Management, Data Quality, Chronic Diseases, Diversity Awareness, Electronic Medical Record System

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Public Health Principles: Systems and Strategies

      Skills you'll gain: Health Policy, Public Health, Public Health and Disease Prevention, Systems Thinking, Health Promotion, Program Evaluation, Health Systems, Health Equity, Epidemiology, Policy Analysis, Community Health, Social Determinants Of Health, Media and Communications, Emergency Response, Collaboration, Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Intel

      Introduction to Learning Remotely

      Skills you'll gain: Education Software and Technology, Virtual Environment, Stress Management, Instructional Design, Organizational Skills, Communication, Collaboration, Driving engagement, Relationship Building, Emotional Intelligence

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Verbinde Tools in Slack miteinander

      Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Crea contenido de e-learning con Canva para tus estudiantes

      Skills you'll gain: Collaborative Software, Teaching, Education Software and Technology, Interactive Learning, User Accounts

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      U

      Utrecht University

      Understanding justice and fairness in energy transitions

      Skills you'll gain: Social Justice, Socioeconomics, Sustainable Development, Environmental Issue, Community Development, Governance, Policy Analysis, Ethical Standards And Conduct, Environmental Policy, Case Studies, Stakeholder Engagement

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Operational Excellence, Performance Measurement, Customer experience improvement, Overcoming Objections, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Goal Setting, Auditing

      Intermediate · Course · 1 - 3 Months

    1…129130131…145

    In summary, here are 10 of our most popular helpdesk-support courses

    • Crafting Effective User Stories in Agile - Agile Excellence: Board Infinity
    • Environmental Project Management: Stakeholder Outreach: University of Maryland, College Park
    • Instagram Storytelling: Write Compelling Stories: Coursera
    • Validate Data in Google Sheets: Google Cloud
    • The Framework of Movement: Understanding Bones and Muscles : Immersify
    • Emerging Approaches for Measuring Population Health: Johns Hopkins University
    • Public Health Principles: Systems and Strategies : Coursera Instructor Network
    • Introduction to Learning Remotely: Intel
    • Verbinde Tools in Slack miteinander: Coursera Project Network
    • Crea contenido de e-learning con Canva para tus estudiantes: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok