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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      Y

      Yonsei University

      Marketing Internacional en Asia

      Skills you'll gain: Global Marketing, B2B Sales, Business-To-Consumer, Consumer Behaviour, Strategic Marketing, Marketing Planning, Promotional Strategies, Marketing Strategy and Techniques, Cultural Sensitivity, Marketing Effectiveness, Market Research, Brand Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      193 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      GRAMMY GO

      Foundations of Music Promotion & Branding

      Skills you'll gain: Branding, Brand Strategy, Brand Awareness, Marketing Design, Target Audience, Customer Insights, Marketing, Content Creation, User Research, Goal Setting, Promotional Strategies, Social Media, Persona Development, Marketing Strategies, Customer Analysis, Digital Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Marketing: Building Iconic Brands

      Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Marketing, Cultural Sensitivity, Marketing Management, Branding, Marketing Strategies, Market Analysis, Brand Management, Cultural Diversity, Product Marketing, Product Promotion, Market Opportunities, Strategic Planning

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Operationalizing LLMs on Azure

      Skills you'll gain: Large Language Modeling, LLM Application, Prompt Engineering, Microsoft Azure, OpenAI, MLOps (Machine Learning Operations), Responsible AI, Cloud Computing, Application Deployment, Application Programming Interface (API), Python Programming, Scalability

      4.3
      Rating, 4.3 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Machine Learning Aplicado ao Marketing

      Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Ggplot2, Data Visualization Software, Plot (Graphics), MarTech, Data Modeling, R Programming, Data Science, Data Analysis, Marketing, Innovation, Business Analytics, Data Manipulation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      58 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      S

      S.P. Jain Institute of Management and Research

      Strategic Brand Management

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Product Lifecycle Management, Strategic Marketing, Marketing Management, Integrated Marketing Communications, Social Media Strategy, Market Share, Value Propositions, Portfolio Management, Competitive Analysis, Business Metrics, Consumer Behaviour, Storytelling, Case Studies

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Analyze Website Visitors with Google Analytics Segments

      Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      124 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Practice Exam for Certified Scrum Master (CSM) Certification

      Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Software Development, User Story, Knowledge Transfer

      4.9
      Rating, 4.9 out of 5 stars
      ·
      51 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Design Thinking and Global Startup

      Skills you'll gain: Design Thinking, Business Modeling, Sales Presentations, Entrepreneurship, Product Development, Prototyping, Presentations, Lean Methodologies, Value Propositions, Innovation, Emerging Technologies, Market Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      135 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Supporting Families and Caregivers

      Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Family Therapy, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Social Work, Clinical Assessment, Stress Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Sustainable Business Enterprises

      Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Product Development, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Consumer Behaviour, Product Design, Environmental Issue, New Product Development, Innovation, Design Thinking, Market Opportunities, Business Strategies, Customer Analysis, Market Research, Business Development, Value Propositions, Communication Strategies

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      144 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Frontend Development using Angular

      Skills you'll gain: Angular, HTML and CSS, Javascript, Front-End Web Development, Scalability, Web Applications, Cascading Style Sheets (CSS), Web Development, Software Design Patterns, TypeScript, UI Components

      4.3
      Rating, 4.3 out of 5 stars
      ·
      39 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Marketing Internacional en Asia: Yonsei University
    • Foundations of Music Promotion & Branding: GRAMMY GO
    • Global Marketing: Building Iconic Brands: University of Illinois Urbana-Champaign
    • Operationalizing LLMs on Azure: Duke University
    • Machine Learning Aplicado ao Marketing: Fundação Instituto de Administração
    • Strategic Brand Management: S.P. Jain Institute of Management and Research
    • Analyze Website Visitors with Google Analytics Segments: Coursera Project Network
    • Practice Exam for Certified Scrum Master (CSM) Certification: SkillUp
    • Design Thinking and Global Startup: Korea Advanced Institute of Science and Technology(KAIST)
    • Supporting Families and Caregivers: Stanford University

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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