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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      A Organização Centrada na Jornada do Cliente

      Skills you'll gain: Customer experience strategy (CX), Agile Methodology, Customer Engagement, Customer Relationship Management, Customer Insights, Value Propositions, Business Analysis, Interpersonal Communications, Cross-Functional Collaboration, Product Lifecycle Management, Product Management, Business Metrics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scrum Methodologies

      Skills you'll gain: User Story, Agile Project Management, Backlogs, Sprint Planning, Agile Software Development, Project Risk Management, Agile Methodology, Risk Management, Management Reporting, Project Coordination, Sprint Retrospectives, Performance Reporting, Team Oriented, Project Performance, Estimation, Capacity Planning, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      935 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Introduction to Tableau

      Skills you'll gain: Tableau Software, Data Visualization Software, Dashboard, Business Analytics, Business Intelligence, Data Integration, Data Cleansing, Data Transformation, Data Processing, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      286 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gen AI Agents: Transform Your Organization

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Product Strategy, LLM Application, Google Cloud Platform, Tool Calling, Organizational Strategy, Large Language Modeling, Innovation, Solution Design, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      149 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Health Information Literacy for Data Analytics

      Skills you'll gain: Data Governance, Data Quality, Data Integration, Data Dictionary, Data Validation, Health Informatics, Data Modeling, Extract, Transform, Load, Data Synthesis, Health Systems, Fraud detection, Data Management, Metadata Management, Health Care, Analytics, Clinical Data Management, Healthcare Industry Knowledge, Data Analysis, Health Information Management, Data Literacy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      288 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Arts and Culture Strategy

      Skills you'll gain: Risk Management, Organizational Structure, Organizational Strategy, Strategic Leadership, Art History, Organizational Effectiveness, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Fundraising, Target Audience, Value Propositions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      231 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Creating Business Value with Data and Looker

      Skills you'll gain: Looker (Software), Dashboard, Data Presentation, Data Modeling, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Analysis, Pivot Tables And Charts, Data Sharing, Performance Tuning, Data Integration, Ad Hoc Analysis, Query Languages, Exploratory Data Analysis, Business Intelligence, Database Design, Data Analysis Software, Data Analysis Expressions (DAX), Data Warehousing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      427 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      P

      Peking University

      More Chinese for Beginners

      Skills you'll gain: Oral Comprehension, English Language, Language Competency, Communication, Language Learning, Vocabulary, Grammar, Culture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Glasgow

      Biomedical Visualisation

      Skills you'll gain: 3D Modeling, 3D Assets, Scientific Visualization, Biomedical Engineering, Medical Terminology, Augmented and Virtual Reality (AR/VR), Anatomy, Animations, Image Analysis, Physiology, Biology, Medical Imaging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      520 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Brand Management: Strategies for a Strong Brand

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Governance, Thought Leadership, Storytelling, Culture, Customer Engagement, Innovation, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      178 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Mainframe Developer

      Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Innovar

      Skills you'll gain: Innovation, Design Thinking, Brainstorming, Creativity, Customer experience improvement, New Product Development, Product Development, Service Design, Strategic Planning, Brand Management, Sustainable Business, Process Improvement, Business Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      794 reviews

      Beginner · Course · 1 - 3 Months

    Customer Experience learners also search

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    1…128129130…465

    In summary, here are 10 of our most popular customer experience courses

    • A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
    • Scrum Master Certification: Scrum Methodologies: LearnQuest
    • Introduction to Tableau: Tableau Learning Partner
    • Gen AI Agents: Transform Your Organization: Google Cloud
    • Health Information Literacy for Data Analytics: University of California, Davis
    • Arts and Culture Strategy: University of Pennsylvania
    • Creating Business Value with Data and Looker: Google Cloud
    • More Chinese for Beginners: Peking University
    • Biomedical Visualisation: University of Glasgow
    • Brand Management: Strategies for a Strong Brand: Coursera Instructor Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

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    • Google Cybersecurity Certificate
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