• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Call Center Experience
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "call center experience"

    • Status: Free
      Free
      U

      University of Pennsylvania

      Modern & Contemporary American Poetry (“ModPo”)

      Skills you'll gain: Art History, World History, Aesthetics, Liberal Arts, Performing Arts, Social Justice, Multimedia, Peer Review

      4.8
      Rating, 4.8 out of 5 stars
      ·
      652 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Planning and Execution

      Skills you'll gain: Supplier Management, Project Schedules, Project Closure, Milestones (Project Management), Scheduling, Engineering Management, Procurement, Quality Management, Project Planning, Risk Management, Risk Analysis, Budget Management, Cost Estimation, Risk Mitigation, Project Management, Quality Assurance, Timelines, Quality Control

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      286 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HRCI

      Compliance and Risk Management

      Skills you'll gain: Occupational Safety And Health, Business Continuity Planning, Risk Management, Business Risk Management, Labor Compliance, Human Resources, Compliance Management, Regulatory Compliance, Operational Risk, Safety Training, Human Resource Strategy, Governance Risk Management and Compliance, Law, Regulation, and Compliance, Labor Law, Human Resource Policies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      337 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      iOS App Capstone

      Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), Apple Xcode, Mobile Development, User Experience, Wireframing, Application Development, Application Design, Application Deployment, Data Management, Software Architecture

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Manchester

      Managing Responsibly: Practicing Sustainability, Responsibility and Ethics

      Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainable Development, Team Oriented, Decision Making, Cultural Diversity, Systems Thinking, Practice Management, Stakeholder Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      674 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Copilot: Your Everyday AI Companion

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Business Process Automation, Compliance Management, Sales Process, Customer Service, Information Privacy, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking

      4.5
      Rating, 4.5 out of 5 stars
      ·
      104 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      B2B and Territory Sales Strategies and Techniques

      Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Analysis, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      103 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Petroleum Engineering with AI Applications

      Skills you'll gain: Oil and Gas, Petroleum Industry, Hazard Analysis, Safety Standards, Environmental Resource Management, Energy and Utilities, Environmental Regulations, Environment Health And Safety, Big Data, Plant Operations and Management, Waste Minimization, Process Engineering, Chemical Engineering, Risk Analysis, Environmental Engineering, Failure Mode And Effects Analysis, Data Management, Pump Stations, Data Processing, Process Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      168 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Evaluación del Aprendizaje en Escenarios Clínicos

      Skills you'll gain: Patient Evaluation, Patient-centered Care, Clinical Assessment, Clinical Practices, Patient Education And Counseling, Clinical Experience, Healthcare Ethics, Constructive Feedback, Mentorship, Continuous Quality Improvement (CQI), Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      158 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Leadership and Disruption

      Skills you'll gain: Delegation Skills, Lifelong Learning, Leadership, Digital Transformation, Team Leadership, Team Management, Business Transformation, Leadership Development, Business Leadership, Telecommuting, Constructive Feedback, Organizational Leadership, Drive Engagement, Innovation, Professional Development, Strategic Leadership, Storytelling, Adaptability, Team Motivation, Strategic Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      275 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Washington

      Programming Languages, Part C

      Skills you'll gain: Ruby (Programming Language), Other Programming Languages, Object Oriented Programming (OOP), Computer Programming, Programming Principles, Functional Design, Computational Thinking, Software Design Patterns, Theoretical Computer Science, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      461 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      What is the Human Factor in Design?

      Skills you'll gain: Human Factors, Human Factors Engineering, Accident Prevention, Human Machine Interfaces, Usability, Systems Thinking, User Experience Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 3 Months

    1…128129130…406

    In summary, here are 10 of our most popular call center experience courses

    • Modern & Contemporary American Poetry (“ModPo”): University of Pennsylvania
    • Project Planning and Execution: University of Colorado Boulder
    • Compliance and Risk Management: HRCI
    • iOS App Capstone: Meta
    • Managing Responsibly: Practicing Sustainability, Responsibility and Ethics: University of Manchester
    • Microsoft Copilot: Your Everyday AI Companion: Microsoft
    • B2B and Territory Sales Strategies and Techniques: Coursera Instructor Network
    • Petroleum Engineering with AI Applications: L&T EduTech
    • Evaluación del Aprendizaje en Escenarios Clínicos: Tecnológico de Monterrey
    • Leadership and Disruption: Fundação Instituto de Administração

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok