• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: New
      New
      Status: Preview
      Preview
      I

      Infosec

      Network Traffic Analysis for Incident Response

      Skills you'll gain: Event Monitoring, OSI Models, Network Monitoring, Network Protocols, Cyber Threat Intelligence, Network Analysis, Network Troubleshooting, TCP/IP, Distributed Denial-Of-Service (DDoS) Attacks, Threat Detection, General Networking, Network Security, Incident Response, Command-Line Interface

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Microsoft Sentinel Skills

      Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Query Languages

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Master Sales Techniques: Build, Persuade, and Succeed

      Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Closing (Sales), Verbal Communication Skills, Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Growth Mindedness, Rapport Building, Active Listening, Time Management

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Building Diverse, Inclusive, and Safe Workplaces

      Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Active Listening, Conflict Management, Relationship Building, Cultural Diversity, Empathy, People Management, Cultural Responsiveness, Diversity Awareness, Social Skills, Professional Development, Employee Engagement, Courage, Empowerment, Cultural Sensitivity, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      161 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Managing an Agile Team

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Team Performance Management, Team Management, Team Building, Team Leadership, Sprint Retrospectives, Backlogs, Kanban Principles, Sales Presentation, Innovation, Lean Methodologies, Process Improvement, Selling Techniques, Prioritization, Discussion Facilitation, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Career Readiness & Leadership Skills in the Modern Workplace

      Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Social Skills, Business Ethics, Case Studies, Empathy, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Workforce Planning, Professional Networking, Business Communication, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      980 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Toronto

      The Arts and Science of Relationships: Understanding Human Needs

      Skills you'll gain: Relationship Building, Social Skills, Active Listening, Interpersonal Communications, Communication, Empathy, Self-Awareness, Emotional Intelligence, Needs Assessment, Assertiveness, Psychology, Cultural Diversity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Oracle SQL 21c: Database Design & Query Mastery

      Skills you'll gain: Oracle SQL Developer, Oracle Databases, Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Databases, Data Transformation, Case Studies, Query Languages, Pivot Tables And Charts, Data Analysis, Performance Tuning, Business Intelligence, Analytics

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Executive Data Science

      Skills you'll gain: Data Quality, Exploratory Data Analysis, Employee Onboarding, Data Management, Team Motivation, Technical Communication, Data Analysis, Data Presentation, Project Management, Interviewing Skills, Data Science, Data-Driven Decision-Making, Management Training And Development, Organizational Leadership, Team Management, Data Strategy, Workflow Management, Analytical Skills, Leadership, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Ansible Automation: From Fundamentals to Enterprise

      Skills you'll gain: Ansible, IT Automation, YAML, Enterprise Architecture, DevSecOps, Scalability, CI/CD, Automation, Red Hat Enterprise Linux, Debugging, Scripting, Infrastructure as Code (IaC), Configuration Management, Hardening, Enterprise Security, Devops Tools, Development Environment, Verification And Validation, Patch Management, DevOps

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universitat Autònoma de Barcelona

      Cómo hablar bien en público

      Skills you'll gain: Public Speaking, Oral Expression, Verbal Communication Skills, Persuasive Communication, Communication, Time Management, Goal Setting, Adaptability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep: Google Cloud Workspace Administrator Associate

      Skills you'll gain: Google Workspace, Gmail, Lightweight Directory Access Protocols, Authorization (Computing), Active Directory, System Monitoring, User Accounts, Email Security, Network Monitoring, Data Governance, Cloud Security, Endpoint Security, Continuous Monitoring, Mobile Security, Compliance Auditing, Data Security, Configuration Management, Incident Management, Application Deployment, Annual Reports

      Intermediate · Specialization · 1 - 3 Months

    Searches related to service management

    itsm foundations: optimizing it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    introduction to service innovation and management
    engaging in service innovation and management
    network configuration, network services, & system management
    effective service innovation by design in hotel management
    google workspace: device management, monitoring and auditing
    1…127128129…834

    In summary, here are 10 of our most popular service management courses

    • Network Traffic Analysis for Incident Response: Infosec
    • Microsoft Sentinel Skills: Packt
    • Master Sales Techniques: Build, Persuade, and Succeed: EDUCBA
    • Building Diverse, Inclusive, and Safe Workplaces: Coursera Instructor Network
    • Managing an Agile Team: University of Virginia
    • Career Readiness & Leadership Skills in the Modern Workplace: Coursera Instructor Network
    • The Arts and Science of Relationships: Understanding Human Needs: University of Toronto
    • Oracle SQL 21c: Database Design & Query Mastery: EDUCBA
    • Executive Data Science: Johns Hopkins University
    • Ansible Automation: From Fundamentals to Enterprise: Board Infinity

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok