Skills you'll gain: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Goal Setting, Lifelong Learning, Resilience, Behavioral Economics, Emotional Intelligence, Cognitive flexibility

Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization

Skills you'll gain: Wireless Networks, Emerging Technologies, Digital Communications, Internet Of Things, Software-Defined Networking, Network Planning And Design, Distributed Computing, Artificial Intelligence and Machine Learning (AI/ML), Electrical Engineering, Electronics Engineering, Zero Trust Network Access, Information Technology, Machine Learning, Trustworthiness

Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Risk Analysis, Risk Management, Case Studies, Business Risk Management, Stakeholder Management, Portfolio Management, Financial Data, Investments, Return On Investment, Sustainable Business, Governance, Sustainability Reporting

Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Relationship Management, Leadership, Professional Development, Stress Management, Self-Awareness, Team Management, Resilience, Decision Making, Active Listening

Skills you'll gain: API Design, Generative AI, ChatGPT, LLM Application, Database Design, Prompt Engineering, Software Development, Application Performance Management, Automation

Skills you'll gain: Network Security, Virtual Private Networks (VPN), Security Controls, Cybersecurity, Security Management, Authentications, Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Security Awareness, Network Switches, Authorization (Computing), Command-Line Interface

Skills you'll gain: VMware ESX Servers, Patch Management, Virtual Machines, Virtualization, Infrastructure Security, Identity and Access Management, Data Centers, Cloud Infrastructure, Cloud Computing, Servers, Kubernetes, Data Storage Technologies, Encryption

Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Web Development, Web Development Tools, Cascading Style Sheets (CSS), Front-End Web Development, Web Design, Javascript, Interactive Design, Web Applications, Full-Stack Web Development, Back-End Web Development