• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure for AI and Machine Learning

      Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Data Pipelines, Network Troubleshooting, Cloud Computing, Cloud Security, Software Versioning, CI/CD, Continuous Monitoring, Data Storage, Data Quality, Data Validation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Backend Development using ASP.Net

      Skills you'll gain: Restful API, ASP.NET, Model View Controller, JSON, Application Programming Interface (API), Application Frameworks, Web Services, Middleware, Back-End Web Development, Server Side, Extensible Markup Language (XML), Routing Protocols

      4
      Rating, 4 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data Engineering with Rust

      Skills you'll gain: Data Pipelines, Rust (Programming Language), Restful API, Amazon Web Services, Cloud API, Data Structures, Secure Coding, Data Processing, API Gateway, Cloud Applications, Real Time Data, Data Manipulation, Amazon S3, System Programming, Cryptography, Encryption, Python Programming, Command-Line Interface, Software Testing

      3.4
      Rating, 3.4 out of 5 stars
      ·
      55 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Institut Mines-Télécom

      Getting started with Augmented Reality

      Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Mobile Development, Android (Operating System), Image Analysis, Geographic Information Systems, 3D Assets, Computer Vision, Global Positioning Systems, Prototyping, User Interface (UI)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      142 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Launching Your Freelancing Business

      Skills you'll gain: Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Presentations, Expectation Management, Business Planning, Brand Strategy, Lead Generation, Scope Management, Professional Networking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      54 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Fundamentals: Core Infrastructure en Français

      Skills you'll gain: Cloud Infrastructure, Prompt Engineering, Google Cloud Platform, Cloud Development, Infrastructure As A Service (IaaS), Cloud Applications, Identity and Access Management, Generative AI, Cloud Services, Kubernetes, Cloud Computing, Public Cloud, Cloud Computing Architecture, Cloud Storage, Application Deployment, Virtual Machines, Network Infrastructure, Containerization, Data Storage Technologies, Serverless Computing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad de Palermo

      Ética y Gobierno Corporativo

      Skills you'll gain: Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Development, Business Strategy, Environmental Issue, Business Reporting, Customer Relationship Building, Accountability, Stakeholder Engagement, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      287 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Seguridad en la red

      Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Information Systems Security, Cybersecurity, Cloud Security, Intrusion Detection and Prevention, Data Security, Security Controls, Cloud Computing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      118 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Cloud Security Risks: Identify and Protect Against Threats

      Skills you'll gain: Cloud Security, Threat Management, Vulnerability Management, Identity and Access Management, Data Security, Cloud-Native Computing, Infrastructure as Code (IaC), Authentications, Cloud Computing, Vulnerability Assessments, Multi-Factor Authentication, Data Governance, Personally Identifiable Information, Authorization (Computing), Infrastructure Security, Role-Based Access Control (RBAC), Containerization, Network Analysis

      4.2
      Rating, 4.2 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Posicionamiento: La base del éxito en la estrategia de marketing

      Skills you'll gain: Target Market, Value Propositions, Product Marketing, Strategic Marketing, Marketing Planning, Marketing, Marketing Strategy and Techniques, Market Analysis, Market Trend, Consumer Behaviour, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      282 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Unleashing the Power of Networks and the Cloud

      Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Platforms, Hyper-V, Software-Defined Networking, Cloud Security, Network Administration

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Foundations of Neuroscience

      Skills you'll gain: Marketing Psychology, Influencing, Case Studies, Persuasive Communication, Advertising, Consumer Behaviour, Decision Making, Marketing Effectiveness, Neurology, Behavioral Economics, Marketing, Psychology, Anatomy, Physiology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 3 Months

    Customer Service learners also search

    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    Business Projects
    1…124125126…333

    In summary, here are 10 of our most popular customer service courses

    • Microsoft Azure for AI and Machine Learning: Microsoft
    • Backend Development using ASP.Net: Board Infinity
    • Data Engineering with Rust: Duke University
    • Getting started with Augmented Reality: Institut Mines-Télécom
    • Launching Your Freelancing Business: California Institute of the Arts
    • Google Cloud Fundamentals: Core Infrastructure en Français: Google Cloud
    • Ética y Gobierno Corporativo: Universidad de Palermo
    • Seguridad en la red: Universidad de los Andes
    • Cloud Security Risks: Identify and Protect Against Threats: Google Cloud
    • Posicionamiento: La base del éxito en la estrategia de marketing: IE Business School

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok