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Explore the Customer Service Course Catalog
Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement
- Status: Free Trial
University of Colorado System
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Computing, Cloud Security, Load Balancing, User Accounts, Apache, Web Servers, System Configuration, Command-Line Interface, Firewall, Linux, Debugging
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Data Storytelling, Strategic Communication, Stakeholder Engagement, Persuasive Communication, Communication Planning, Growth Mindedness, Emotional Intelligence, Conflict Management, Storytelling, Target Audience, Cultural Diversity, Information Management, Stakeholder Management, Team Management, Social Skills, Communication Strategies, User Story, Influencing, Communication, Virtual Teams
- Status: Free Trial
Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Customer Analysis, Presentations, Creative Thinking, Target Audience, Customer Insights, Product Improvement, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Ideation, Solution Design, Brainstorming, Business Research
- Status: Free Trial
Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Data Pipelines, Network Troubleshooting, Cloud Computing, Cloud Security, Software Versioning, CI/CD, Continuous Monitoring, Data Storage, Data Quality, Data Validation
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, A/B Testing, Web Analytics, Digital Marketing, Customer experience improvement, Performance Measurement, Marketing Strategies, Mobile Security, Marketing, Web Applications, Target Audience, Sales
Coursera Project Network
Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Graphic and Visual Design Software, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Customer Engagement
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Generative AI, Fraud detection, Predictive Analytics, Financial Services, Personalized Service, Financial Modeling, Financial Trading, Financial Reporting, FinTech, Compliance Management, Artificial Intelligence, Risk Analysis, Emerging Technologies, Banking, Investment Management, Automation
- Status: Preview
Peking University
Skills you'll gain: Language Interpretation, Translation, and Studies, Quality Assurance, Natural Language Processing, Technical Communication, Multilingualism, Information Technology, Vocabulary, Document Management, Database Management
- Status: Free Trial
Skills you'll gain: Google Cloud Platform, Kubernetes, Cloud Infrastructure, Cloud Applications, Identity and Access Management, Infrastructure As A Service (IaaS), Prompt Engineering, Containerization, Generative AI, Cloud Storage, Network Infrastructure, Cloud Computing, Virtual Machines, Platform As A Service (PaaS), Serverless Computing, Scalability
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Lean Six Sigma - Green Belt : Packt
- How to Generate and Maintain a Healthy Sales Pipeline: Coursera Instructor Network
- Cloud Computing Security: University of Colorado System
- Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
- Program Management and the Art of Communication: University of Maryland, College Park
- Technology & Entrepreneurship: Arizona State University
- Microsoft Azure for AI and Machine Learning: Microsoft
- Mobile Marketing, Optimization Tactics, and Analytics: University of California, Irvine
- Marketing Design with Easil: Coursera Project Network
- Introduction to Generative AI in Finance: Coursera Instructor Network