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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Deep Teaching Solutions

      Uncommon Sense Teaching

      Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Instructional Strategies, Teaching, Education and Training, Student Engagement, Differentiated Instruction, Learning Strategies, Pedagogy, Lecturing, Human Learning, Learning Theory, Special Education, Stress First Aid, Time Management, Education Software and Technology, Discussion Facilitation, Learning Management Systems

      4.9
      Rating, 4.9 out of 5 stars
      ·
      747 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Career Coach and Navigator

      Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      422 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      310 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      O

      Oracle

      Oracle Cloud and AI

      Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      High-Impact Business Writing

      Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Full-Stack Developer

      Skills you'll gain: CI/CD, GitHub, C# (Programming Language), HTML and CSS, Load Balancing, Continuous Integration, Git (Version Control System), Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Full-Stack Web Development, Web Development, Debugging, SQL, Application Deployment, Microsoft Copilot, .NET Framework, Graph Theory

      4.5
      Rating, 4.5 out of 5 stars
      ·
      248 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The Hong Kong University of Science and Technology

      Developing Android Apps with App Inventor

      Skills you'll gain: Android Development, User Interface (UI), Mobile Development, Interactive Design, Application Development, No-Code Development, Data Storage, Game Design, Program Development, Geographic Information Systems, Programming Principles, Computer Programming, Development Testing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      498 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      UX and Interface Design for Embedded Systems

      Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Human Computer Interaction, Persona (User Experience), Usability Testing, User Centered Design, Embedded Systems, Wireframing, Prototyping, Unified Modeling Language

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Warehouse Fundamentals

      Skills you'll gain: Data Warehousing, Extract, Transform, Load, Star Schema, IBM DB2, Data Modeling, Snowflake Schema, PostgreSQL, Database Design, Data Architecture, Data Mart, Database Systems, Data Lakes, Data Validation, Data Integration, SQL, Data Cleansing, Query Languages, Data Quality

      4.5
      Rating, 4.5 out of 5 stars
      ·
      237 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to Basic Game Development using Scratch

      Skills you'll gain: Event-Driven Programming, Debugging, Programming Principles, Algorithms, Video Game Development, Computer Programming Tools, Game Design, Computer Programming, Program Development, Animation and Game Design, Interactive Design, Integrated Development Environments, Computer Science

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Reporting

      Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Cloud Computing, Automation, Operational Efficiency

      4.6
      Rating, 4.6 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create an A/B web page marketing test with Google Optimize

      Skills you'll gain: A/B Testing, Google Analytics, Web Analytics, User Experience, Web Content, Target Audience, Marketing Effectiveness, Goal Setting, Marketing, Content Development and Management, Analytics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      108 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • Uncommon Sense Teaching: Deep Teaching Solutions
    • Goodwill® Career Coach and Navigator: Goodwill Industries International
    • ITIL V4 Certification Preparation: EDUCBA
    • Oracle Cloud and AI: Oracle
    • High-Impact Business Writing: University of California, Irvine
    • Microsoft Full-Stack Developer: Microsoft
    • Developing Android Apps with App Inventor: The Hong Kong University of Science and Technology
    • UX and Interface Design for Embedded Systems: University of Colorado Boulder
    • Data Warehouse Fundamentals: IBM
    • Introduction to Basic Game Development using Scratch: Coursera Project Network

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