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    Results for "helpdesk-support"

    • Status: Preview
      Preview
      U

      Universitat Autònoma de Barcelona

      Competencias digitales para el mundo académico y laboral

      Skills you'll gain: Collaborative Software, Information Management, Content Creation, Content Management, Document Management, Digital Communications, Computer Literacy, Databases, Digital Transformation, Information Privacy

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Creating & Managing Amazon Connect Instances

      Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

      Mixed · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Français

      Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Getting Started with Google Workspace 日本語版

      Skills you'll gain: Google Docs, Google Sheets, Gmail, Google Workspace, Calendar Management, Presentations, Spreadsheet Software, Setting Appointments, Excel Formulas, Collaborative Software, Excel Macros, Data Visualization, Document Management, Email Automation, Email Security, Sales Presentations, Meeting Facilitation, Data Management, Organizational Skills, Scheduling

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Security and Troubleshooting

      Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universitat Autònoma de Barcelona

      Sobrevive a tu doctorado con salud y éxito

      Skills you'll gain: Productivity, Time Management, Mindfulness, Stress Management, Personal Development, Emotional Intelligence, Persistence, Communication, Positive Behavior Support, Overcoming Obstacles, Resilience, Self-Awareness, Adaptability, Mental Health

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Git for developers: managing workflows and conflicts

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Continuous Integration

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Check Point Software Technologies Ltd.

      Check Point Jump Start: Quantum Management

      Skills you'll gain: Threat Detection, Cyber Security Policies, Intrusion Detection and Prevention, Network Troubleshooting, Firewall, Security Management, Infrastructure Security, Network Administration, System Configuration, Technical Support and Services, Software Installation

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Michigan

      Affirmative Action in Higher Education Teach-Out

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Social Justice, Community Outreach, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Legal Proceedings

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Employee Engagement: Driving Real-Time Insights

      Skills you'll gain: Responsible AI, Employee Engagement, Drive Engagement, AI Personalization, Generative AI Agents, Employee Surveys, Human Resource Strategy, Employee Retention, Real Time Data, Human Resources, Case Studies, Analysis, Continuous Improvement Process

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Data to Advance Population Health: Global Perspectives

      Skills you'll gain: Health Policy, Data Presentation, Health Disparities, Health Equity, Health Informatics, Data Literacy, Epidemiology, Data Quality, Public Health, Data-Driven Decision-Making, Policy Analysis, Data Analysis, Data Visualization Software

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      The Complete Guide to Apple IT Pro Certification (DEP-2025)

      Skills you'll gain: Apple software proficiency, Single Sign-On (SSO), Apple Hardware proficiency, Apple iOS, System Configuration, Network Performance Management, Network Administration, iOS Development, Network Support, Mac OS, Enterprise Application Management, Application Deployment, Mobile Development Tools, Authentications, Mobile Security, Identity and Access Management, Patch Management, User Accounts

      Intermediate · Course · 3 - 6 Months

    1…121122123…145

    In summary, here are 10 of our most popular helpdesk-support courses

    • Competencias digitales para el mundo académico y laboral: Universitat Autònoma de Barcelona
    • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
    • Google Cloud Customer Care Fundamentals - Français: Google Cloud
    • Getting Started with Google Workspace 日本語版: Google Cloud
    • Advanced Security and Troubleshooting: Packt
    • Sobrevive a tu doctorado con salud y éxito: Universitat Autònoma de Barcelona
    • Git for developers: managing workflows and conflicts: Coursera Project Network
    • Check Point Jump Start: Quantum Management: Check Point Software Technologies Ltd.
    • Affirmative Action in Higher Education Teach-Out: University of Michigan
    • GenAI for Employee Engagement: Driving Real-Time Insights: Coursera Instructor Network

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