Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling

Skills you'll gain: Amazon Bedrock, Serverless Computing, Responsible AI, Generative AI Agents, LLM Application, Prompt Engineering, Workflow Management, Cloud Computing Architecture, Customer Relationship Management (CRM) Software, Security Controls

Skills you'll gain: Collaborative Software, Amazon Web Services, Tensorflow, Applied Machine Learning, LLM Application, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Supervised Learning

Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct

Skills you'll gain: Banking, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Retail Banking, Operational Efficiency, Financial Systems, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations

Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Unstructured Data, Generative AI Agents, Query Languages, SQL, Web Services, Prompt Engineering, Application Development, Database Management, Application Programming Interface (API), Data Processing

Skills you'll gain: Prompt Engineering, LLM Application, LangChain, Large Language Modeling, OpenAI, Scalability, Generative AI, Application Deployment, Data Integration, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Data Science, Machine Learning, API Design

Skills you'll gain: Natural Language Processing, Python Programming, Text Mining, Artificial Intelligence, Machine Learning, Data Collection, Data Processing, Data Analysis

Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership

Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis