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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      High-Impact Business Writing

      Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Social Impact Strategy: Tools for Entrepreneurs and Innovators

      Skills you'll gain: Design Thinking, Performance Measurement, Sustainable Development, Innovation, Entrepreneurship, Business Modeling, Strategic Thinking, Socioeconomics, Project Design, Benchmarking, Needs Assessment, Growth Strategies, Market Opportunities, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Parallel programming

      Skills you'll gain: Scala Programming, Data Structures, Distributed Computing, Algorithms, Functional Design, Other Programming Languages, Java, Performance Tuning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.8K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Networking in Google Cloud

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Load Balancing, Network Monitoring, Network Architecture, Network Security, Network Routing, Network Planning And Design, Virtual Private Networks (VPN), Cloud Computing Architecture, Google Cloud Platform, Hybrid Cloud Computing, Multi-Cloud, Computer Networking, Network Infrastructure, Firewall, Network Troubleshooting, Cloud Security, Intrusion Detection and Prevention, Identity and Access Management, Proxy Servers

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, AI Product Strategy, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Business Planning, Customer experience improvement, Project Performance, Solution Design, Risk Management, Project Implementation, Communication Strategies, Stakeholder Communications, Business Strategy, User Experience, Team Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      The Business of Social

      Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media, Marketing Effectiveness, Marketing, Performance Measurement, Business Metrics, Customer Engagement, Business-To-Consumer, Return On Investment, Key Performance Indicators (KPIs), Integrated Marketing Communications, Program Management, Law, Regulation, and Compliance, A/B Testing, Information Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      821 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      UX and Interface Design for Embedded Systems

      Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Human Computer Interaction, Persona (User Experience), Usability Testing, User Centered Design, Embedded Systems, Wireframing, Prototyping, Unified Modeling Language

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Programming in C++: A Hands-on Introduction

      Skills you'll gain: C and C++, Data Import/Export, C++ (Programming Language), Object Oriented Programming (OOP), Data Validation, Object Oriented Design, Programming Principles, Computer Programming, Data Structures, File Management, Integrated Development Environments, Software Documentation, Computer Science, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      MathWorks Computer Vision Engineer

      Skills you'll gain: Computer Vision, Image Analysis, Anomaly Detection, Applied Machine Learning, Deep Learning, Image Quality, Artificial Neural Networks, Unsupervised Learning, Matlab, Application Deployment, PyTorch (Machine Learning Library), Machine Learning, Motion Graphics, Supervised Learning, Data Visualization, Automation, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Medical Imaging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      326 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      SAS Advanced Programmer

      Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Case Studies, Data Access, Program Development, Statistical Programming, Data Presentation, Scripting, Perl (Programming Language), Data Processing, Automation, Data Integration, Stored Procedure, Data Manipulation, Data Transformation, Debugging, Data Validation, Data Analysis

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      404 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      N

      NVIDIA

      AI Infrastructure and Operations Fundamentals

      Skills you'll gain: Generative AI, Large Language Modeling, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Cloud Infrastructure, Infrastructure Architecture, Data Infrastructure, Artificial Neural Networks, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Tensorflow, Hardware Architecture, Machine Learning, PyTorch (Machine Learning Library), Data Centers, Computer Architecture

      4.6
      Rating, 4.6 out of 5 stars
      ·
      415 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Social Media Marketing, Content Performance Analysis, Social Media Management, Social Media Campaigns, Target Audience, Adobe Creative Cloud, Drive Engagement, Customer Engagement, Content Strategy, Ethical Standards And Conduct, Regulation and Legal Compliance, Multimedia, Scheduling, Video Production, Copywriting, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      214 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • High-Impact Business Writing: University of California, Irvine
    • Social Impact Strategy: Tools for Entrepreneurs and Innovators: University of Pennsylvania
    • Parallel programming: École Polytechnique Fédérale de Lausanne
    • Networking in Google Cloud: Google Cloud
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • The Business of Social: Northwestern University
    • UX and Interface Design for Embedded Systems: University of Colorado Boulder
    • Programming in C++: A Hands-on Introduction: Codio
    • MathWorks Computer Vision Engineer: MathWorks
    • SAS Advanced Programmer: SAS

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