• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: New
      New
      Status: Preview
      Preview
      E

      EDUCBA

      Prometheus Monitoring: Configure & Visualize Systems

      Skills you'll gain: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Amazon Web Services

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      AWS Developer: Unit 3

      Skills you'll gain: Amazon Web Services, Cloud Applications, Amazon S3, Cloud Development, Serverless Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, Application Development, Data Store, Software Development Tools, Database Application, API Gateway, Platform As A Service (PaaS), Cloud Services, Application Deployment, Web Services, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Managing Collaboration and Meetings in Microsoft Teams

      Skills you'll gain: Microsoft Teams, Data Loss Prevention, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, User Accounts, Collaborative Software, Data Governance, Live Streaming

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      178 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Generative AI in Project Planning Training

      Skills you'll gain: Risk Analysis, Agile Methodology, Case Studies

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Teamwork Skills: Communicating Effectively in Groups

      Skills you'll gain: Conflict Management, Teamwork, Decision Making, Cooperation, Collaboration, Mediation, Interpersonal Communications, Cultural Diversity, Communication, Social Sciences, Digital Communications, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      NoSQL, Big Data, and Spark Foundations

      Skills you'll gain: NoSQL, Apache Hadoop, Apache Spark, MongoDB, PySpark, Apache Hive, Databases, Apache Cassandra, Big Data, Machine Learning, Generative AI, IBM Cloud, Applied Machine Learning, Kubernetes, Supervised Learning, Distributed Computing, Docker (Software), Database Management, Data Pipelines, Scalability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      793 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      High Performance Collaboration: Leadership, Teamwork, and Negotiation

      Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, People Development, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      E

      EDUCBA

      Lean Six Sigma Yellow Belt: Apply, Analyze & Improve Quality

      Skills you'll gain: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Pearson

      System Design Fundamentals

      Skills you'll gain: Software Architecture, Systems Design, Software Design, Solution Architecture, Service Oriented Architecture, Maintainability, Systems Analysis, Enterprise Architecture, Scalability, Requirements Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Pearson

      AWS Certified Solutions Architect - Professional (SAP-C02)

      Skills you'll gain: Solution Architecture, Software Architecture, Cloud Computing Architecture, Enterprise Architecture, Amazon Web Services, Application Security, Identity and Access Management, Network Architecture, Cloud Applications, Service Improvement, Continuous Improvement Process, AWS Identity and Access Management (IAM), Data Migration, Network Security, Business Continuity, Disaster Recovery, Cost Reduction

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Smart Work Strategies for Improved Productivity

      Skills you'll gain: Adaptability, Prioritization, Goal Setting, Continuous Improvement Process, Collaboration, Team Building, Business Workflow Analysis, Data Quality, Change Management, Systems Integration, Business Technologies

      Beginner · Course · 1 - 4 Weeks

    Searches related to service management

    itsm foundations: optimizing it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    introduction to service innovation and management
    engaging in service innovation and management
    network configuration, network services, & system management
    effective service innovation by design in hotel management
    google workspace: device management, monitoring and auditing
    1…118119120…834

    In summary, here are 10 of our most popular service management courses

    • Prometheus Monitoring: Configure & Visualize Systems: EDUCBA
    • AWS Developer: Unit 3: Pearson
    • Managing Collaboration and Meetings in Microsoft Teams: Packt
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Generative AI in Project Planning Training: Simplilearn
    • Teamwork Skills: Communicating Effectively in Groups: University of Colorado Boulder
    • NoSQL, Big Data, and Spark Foundations: IBM
    • High Performance Collaboration: Leadership, Teamwork, and Negotiation: Northwestern University
    • Lean Six Sigma Yellow Belt: Apply, Analyze & Improve Quality: EDUCBA
    • System Design Fundamentals: Pearson

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok