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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Social Media Marketing, Content Performance Analysis, Social Media Management, Social Media Campaigns, Target Audience, Adobe Creative Cloud, Drive Engagement, Customer Engagement, Content Strategy, Ethical Standards And Conduct, Regulation and Legal Compliance, Multimedia, Scheduling, Video Production, Copywriting, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      214 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      User Interface Design and Prototyping

      Skills you'll gain: Prototyping, Usability Testing, Wireframing, Interaction Design, User Experience Design, Figma (Design Software), Usability, User Interface (UI) Design, Mockups, UI/UX Research, Design Thinking, User Research, Style Guides

      4.4
      Rating, 4.4 out of 5 stars
      ·
      54 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Inglés Empresarial: Gestión y Liderazgo

      Skills you'll gain: Meeting Facilitation, Telephone Skills, Business Writing, Business Communication, Employee Coaching, Organizational Skills, Business Leadership, Delegation Skills, Writing, English Language, Leadership and Management, Leadership, Verbal Communication Skills, Recruitment, Communication, Team Building, Vocabulary

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Zurich

      Teaching Science at University

      Skills you'll gain: Laboratory Experience, Teaching, Instructional Strategies, Experimentation, Education and Training, Lecturing, Student Engagement, Drive Engagement, Course Development, Scientific Methods, Mathematical Modeling, Simulations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      192 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Science Foundations: Statistical Inference

      Skills you'll gain: Probability, Statistical Hypothesis Testing, Probability & Statistics, Probability Distribution, Statistical Methods, Statistical Inference, Bayesian Statistics, Sampling (Statistics), Statistical Analysis, Data Ethics, Statistics, Quantitative Research, Data Analysis, Data Science, Sample Size Determination, Descriptive Statistics, Artificial Intelligence

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      326 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Creating Business Value with Data and Looker

      Skills you'll gain: Looker (Software), Dashboard, Data Presentation, Data Modeling, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Analysis, Pivot Tables And Charts, Data Sharing, Performance Tuning, Data Integration, Ad Hoc Analysis, Query Languages, Exploratory Data Analysis, Business Intelligence, Database Design, Data Analysis Software, Data Analysis Expressions (DAX), Data Warehousing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      427 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Santa Cruz

      Bayesian Statistics: Techniques and Models

      Skills you'll gain: Bayesian Statistics, Statistical Modeling, Markov Model, Statistical Analysis, Regression Analysis, R Programming, Simulations, Statistical Inference, Data Analysis, Probability, Probability Distribution

      4.8
      Rating, 4.8 out of 5 stars
      ·
      495 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Active Listening: Enhancing Communication Skills

      Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      530 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build a mobile app with Google Sheets on Glide and no coding

      Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      674 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Mainframe Developer

      Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      K

      Kennesaw State University

      Cybersecurity and Its Ten Domains

      Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Business Continuity, Cryptography, Secure Coding, Systems Development Life Cycle, Security Controls, Law, Regulation, and Compliance, Infrastructure Security, Safety and Security, Identity and Access Management, Governance, Risk Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Responsible Generative AI

      Skills you'll gain: Responsible AI, Generative AI, Governance, Data Governance, Data Management, Compliance Management, AI Product Strategy, Consumer Behaviour, Business Risk Management, Business Operations, Data Ethics, Risking, Artificial Intelligence, Risk Analysis, Automation, Stakeholder Management, Human Resources, Workforce Management, Leadership and Management, Risk Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      209 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…112113114…464

    In summary, here are 10 of our most popular customer experience courses

    • Social Media Content and Strategy: Adobe
    • User Interface Design and Prototyping: Microsoft
    • Inglés Empresarial: Gestión y Liderazgo : Arizona State University
    • Teaching Science at University: University of Zurich
    • Data Science Foundations: Statistical Inference: University of Colorado Boulder
    • Creating Business Value with Data and Looker: Google Cloud
    • Bayesian Statistics: Techniques and Models: University of California, Santa Cruz
    • Active Listening: Enhancing Communication Skills: Coursera Instructor Network
    • Build a mobile app with Google Sheets on Glide and no coding: Coursera Project Network
    • IBM Mainframe Developer: IBM

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    Certificates & Programs

    • Google Cybersecurity Certificate
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    • Google UX Design Certificate
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