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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Innovation & Entrepreneurship - From Basics to Open Innovation

      Skills you'll gain: Entrepreneurship, Market Analysis, Innovation, Design Thinking, Go To Market Strategy, Product Strategy, Customer Engagement, Ideation, Business Modeling, Business Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      328 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Creative Design, Prototyping, and Testing

      Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Human Centered Design, Product Testing, Project Management, Product Management, Agile Methodology

      4.2
      Rating, 4.2 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Information Technology Fundamentals for Everyone

      Skills you'll gain: Linux, Cloud-Native Computing, Network Security, Linux Administration, Cloud Computing, Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Network Troubleshooting, Operating System Administration, Cloud Storage, Linux Commands, Software-Defined Networking, User Accounts, Cloud Infrastructure, Network Monitoring, Command-Line Interface, Threat Modeling, Cloud Services, Data Infrastructure

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      74 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Ideas to Action

      Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, Strategic Thinking, New Product Development, User Feedback, Product Improvement, Prioritization, Customer experience improvement, Stakeholder Engagement, Decision Making, Feasibility Studies, Collaboration, Risk Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      69 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Health Systems Development: Introduction to Health Systems

      Skills you'll gain: Health Systems, Health Equity, Health Care, Health Assessment, Health Policy, Health Disparities, Health Care Administration, Governance, Public Health, Sustainable Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      193 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Prepare for DP-100: Data Science on Microsoft Azure Exam

      Skills you'll gain: Databricks, Responsible AI, Microsoft Azure, Data Science, Applied Machine Learning, MLOps (Machine Learning Operations), Predictive Modeling, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Exploratory Data Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      69 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      ¿Cómo funcionan las marcas?

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Management, Consumer Behaviour, Internal Communications, Marketing and Public Relations, Customer experience strategy (CX), Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      140 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      Acing the Product Management Interview

      Skills you'll gain: Professional Networking, Performance Management, Interviewing Skills, Product Management, Branding, Product Knowledge, Verbal Communication Skills, Job Analysis, Amazon Web Services, Recruitment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      ServiceNow System Administrator from Zero to Hero

      Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Establishing Product-Market Fit

      Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Product Improvement, Product Management, User Experience, Product Development, Product Design, Product Strategy, New Product Development, Customer Analysis, Market Analysis, Product Requirements, User Feedback, Product Testing, Needs Assessment, Ideation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Networking in Google Cloud en Français

      Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Load Balancing, Identity and Access Management, Kubernetes, Cloud Services, Cloud Applications, Prompt Engineering, Cloud Computing, Public Cloud, Network Routing, Firewall, Virtual Private Networks (VPN), TCP/IP, Cloud Storage, Virtual Machines, General Networking, Computer Networking, Network Administration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      86 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Grow to Greatness: Smart Growth for Private Businesses, Part II

      Skills you'll gain: Employee Engagement, Team Management, Case Studies, Organizational Strategy, Growth Strategies, Leadership Development, Entrepreneurship, Business Development, Human Resources Management and Planning, Business Strategy, Organizational Leadership, Business Leadership, Planning, Innovation, Business Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      245 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Innovation & Entrepreneurship - From Basics to Open Innovation: EIT Digital
    • Creative Design, Prototyping, and Testing: University of Maryland, College Park
    • Information Technology Fundamentals for Everyone: Illinois Tech
    • Design Thinking: Ideas to Action: University of Virginia
    • Health Systems Development: Introduction to Health Systems: Imperial College London
    • Prepare for DP-100: Data Science on Microsoft Azure Exam: Microsoft
    • ¿Cómo funcionan las marcas?: Tecnológico de Monterrey
    • Acing the Product Management Interview: Advancing Women in Tech
    • ServiceNow System Administrator from Zero to Hero: Packt
    • Establishing Product-Market Fit: University of Maryland, College Park

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