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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Engineer, Big Data and ML on Google Cloud em Português

      Skills you'll gain: Dataflow, Data Pipelines, Google Cloud Platform, Data Lakes, Cloud Infrastructure, Big Data, Extract, Transform, Load, Tensorflow, Data Warehousing, Cloud Storage, Data Infrastructure, Cloud Solutions, Real Time Data, Unstructured Data, Looker (Software), Data Integration, Data Architecture, MLOps (Machine Learning Operations), Applied Machine Learning, Data Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      124 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      UiPath

      Data Manipulation in RPA

      Skills you'll gain: Data Manipulation, Robotic Process Automation, Automation, Data Cleansing, Data Integration, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      72 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine en Français

      Skills you'll gain: Kubernetes, Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Identity and Access Management, Cloud-Native Computing, Cloud Services, Cloud Applications, Prompt Engineering, CI/CD, Cloud Computing, Continuous Delivery, Public Cloud, Continuous Deployment, Scalability, Application Performance Management, Containerization, Continuous Integration, Cloud Computing Architecture, Application Deployment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      92 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Health Systems Development: Introduction to Health Systems

      Skills you'll gain: Health Systems, Health Equity, Health Care, Health Assessment, Health Policy, Health Disparities, Health Care Administration, Governance, Public Health, Sustainable Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      193 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The University of Melbourne

      Moving to the Cloud

      Skills you'll gain: Cloud Computing, Cloud Services, Cloud Solutions, Change Management, Organizational Change, Culture Transformation, Service Level Agreement, Business Transformation, Stakeholder Management, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      253 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine en Portuguese

      Skills you'll gain: Kubernetes, Cloud Applications, Cloud Infrastructure, Containerization, Google Cloud Platform, Generative AI, CI/CD, Cloud-Native Computing, Cloud Storage, Prompt Engineering, Identity and Access Management, Cloud Computing Architecture, Cloud Computing, Scalability, Application Deployment, Continuous Integration, Data Storage, Cloud Management, Docker (Software), Network Infrastructure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      770 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Strategic Digital Marketing Channels - SEO & SEM

      Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Marketing Strategies, Web Analytics and SEO, Online Advertising, Marketing, Email Marketing, Marketing Analytics, Digital Marketing, Marketing Psychology, Customer Relationship Management, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, UI/UX Strategy, Social Media Marketing, Digital Advertising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      27 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Market Research and Competitive Analysis

      Skills you'll gain: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Customer Analysis, Market Intelligence, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Business Marketing, Data-Driven Decision-Making, Product Development, Product Strategy, Gap Analysis, Data Analysis, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Search and Display Advertising

      Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Contextual Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Paid media, Web Analytics and SEO, Marketing Automation, Bidding, Automation, A/B Testing, Consumer Behaviour, Key Performance Indicators (KPIs), Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      98 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Analytics Executive Overview

      Skills you'll gain: Business Analytics, Analytics, Data Analysis, Business Intelligence, Analytical Skills, Business Analysis, Advanced Analytics, Data-Driven Decision-Making, Trend Analysis, Predictive Analytics, Data Strategy, Data Warehousing, Data Science

      4.6
      Rating, 4.6 out of 5 stars
      ·
      282 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Fundamentals: Core Infrastructure em Português Brasileiro

      Skills you'll gain: Cloud Applications, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Generative AI, Cloud Storage, Prompt Engineering, Identity and Access Management, Cloud Computing, Containerization, Network Infrastructure, Application Deployment, Serverless Computing, Virtual Machines, Load Balancing, Scalability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      760 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Data Engineer, Big Data and ML on Google Cloud em Português: Google Cloud
    • Data Manipulation in RPA: UiPath
    • Conversational Selling Playbook for SDRs: Salesforce
    • Architecting with Google Kubernetes Engine en Français: Google Cloud
    • Health Systems Development: Introduction to Health Systems: Imperial College London
    • Moving to the Cloud: The University of Melbourne
    • Architecting with Google Kubernetes Engine en Portuguese: Google Cloud
    • Strategic Digital Marketing Channels - SEO & SEM: Simplilearn
    • Market Research and Competitive Analysis: Microsoft
    • Search and Display Advertising: University of Colorado Boulder

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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