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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Corporate Entrepreneurship: Innovating within Corporations

      Skills you'll gain: Proposal Development, Business Modeling, Innovation, Entrepreneurship, Customer Analysis, Entrepreneurial Finance, Business Valuation, Market Opportunities, New Business Development, Internal Auditing, Corporate Finance, Financial Modeling, Financial Statements, Business Strategy, Corporate Strategy, Corporate Accounting, Project Finance, Business Metrics, Value Propositions, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      273 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Power Query Fundamentals

      Skills you'll gain: Data Transformation, Extract, Transform, Load, Microsoft Excel, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Pivot Tables And Charts, Data Validation, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      60 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Introduction to Digital Transformation Part 2

      Skills you'll gain: Digital Transformation, Business Transformation, Business Technologies, Emerging Technologies, Performance Improvement, Cloud Infrastructure, Data Infrastructure, Technology Strategies, Case Studies, Cloud Computing, Cloud Platforms, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      174 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Fundamentals of Data Analysis in Excel

      Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Dashboard, Data Transformation, Data Analysis, Excel Formulas, Data Visualization Software, Data Presentation, Data Manipulation, Business Intelligence, Data Cleansing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      V

      Vanderbilt University

      Building Cloud Services with the Java Spring Framework

      Skills you'll gain: Spring Framework, Object-Relational Mapping, Java, Scalability, Cloud Services, Cloud Computing, Cloud Computing Architecture, JSON, Security Controls, Data Security, Web Servers, Restful API, Web Applications, Object Oriented Design, Middleware, Database Design, Systems Architecture, Software Design, Dependency Analysis

      4.3
      Rating, 4.3 out of 5 stars
      ·
      251 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Effective Marketing in the Global Marketplace

      Skills you'll gain: Target Audience, Marketing, Value Propositions, Global Marketing, Search Engine Optimization, Diversity Marketing, Content Marketing, Brand Strategy, Marketing Strategies, Marketing Analytics, Data-Driven Decision-Making, Social Media Marketing, Market Research, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Strategies for Cloud Security Risk Management

      Skills you'll gain: Cloud Security, Risk Management Framework, Data Security, DevSecOps, Personally Identifiable Information, Security Management, ISO/IEC 27001, Cloud Computing, Information Privacy, NIST 800-53, Infrastructure as Code (IaC), Security Controls, Google Cloud Platform, Cybersecurity, Identity and Access Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Marketing Strategy Capstone Project

      Skills you'll gain: Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Strategic Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Operations, Target Market, Competitive Analysis, Business

      4.6
      Rating, 4.6 out of 5 stars
      ·
      118 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Fundamentals of Software Architecture for Big Data

      Skills you'll gain: Service Level, Software Engineering, Software Architecture, Data Architecture, Distributed Computing, Microservices, Transaction Processing, Software Design, Database Systems, Blockchain, Big Data, Data Structures, Test Driven Development (TDD), System Monitoring

      Build toward a degree

      3.5
      Rating, 3.5 out of 5 stars
      ·
      87 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Psicología Positiva

      Skills you'll gain: Personal Development, Social Work, Empowerment, Self-Awareness, Positive Behavior Support, Community Development, Resilience, Psychology, Social Sciences, Mindfulness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      174 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine: Foundations en Español

      Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud Services, Application Deployment, Cloud Infrastructure, Cloud Computing Architecture, Cloud Management, Docker (Software), Cloud Computing, YAML

      4.7
      Rating, 4.7 out of 5 stars
      ·
      171 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Corporate Entrepreneurship: Innovating within Corporations: University of Maryland, College Park
    • Power Query Fundamentals: Corporate Finance Institute
    • Introduction to Digital Transformation Part 2: University of Virginia Darden School Foundation
    • Fundamentals of Data Analysis in Excel: Corporate Finance Institute
    • Building Cloud Services with the Java Spring Framework: Vanderbilt University
    • Effective Marketing in the Global Marketplace: Coursera Instructor Network
    • Strategies for Cloud Security Risk Management: Google Cloud
    • Marketing Strategy Capstone Project: IE Business School
    • Fundamentals of Software Architecture for Big Data: University of Colorado Boulder
    • Psicología Positiva: Tecnológico de Monterrey

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    Social Media Marketing (9)
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