Skills you'll gain: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management

Skills you'll gain: Diversity Training, Organizational Change, Diversity Equity and Inclusion Initiatives, Cognitive flexibility, Adaptability, Workplace inclusivity, Diversity and Inclusion, Open Mindset, Cultural Responsiveness, Cultural Diversity, Diversity Awareness, Cultural Sensitivity, Employee Training, Safety Culture, Self-Awareness

Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Mindfulness, Cognitive flexibility, Stress Management, Creativity, Resilience, Critical Thinking and Problem Solving, Adaptability, Decision Making

Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Corporate Sustainability, Consumer Behaviour, Language Interpretation, Translation, and Studies, Strategic Marketing, Innovation, Performance Measurement

Skills you'll gain: Creative Thinking, Brainstorming, Design Thinking, Ideation, Creativity, Creative Problem-Solving, Problem Solving, Cognitive flexibility, Innovation, Critical Thinking, Artificial Intelligence, Systems Thinking, Sustainable Design, Prototyping, Analysis

Skills you'll gain: User Experience Design, User Centered Design, Responsive Web Design, Human Centered Design, Design, Web Design and Development, Artificial Intelligence, Design Thinking, Usability Testing, User Research, Prototyping

Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, User Flows, User Experience Design, UI/UX Research, Usability, Mockups, User Centered Design, Process Mapping, Brand Awareness, Business Intelligence

Skills you'll gain: Value Propositions, Social Media Marketing, Strategic Planning, Social Media Strategy, Search Engine Optimization, Competitive Analysis, Digital Media Strategy, Web Analytics and SEO, Business Modeling, Marketing Strategy and Techniques, Business Strategy, Market Analysis, Content Marketing, Paid media, Digital Marketing, Email Marketing, Google Ads, Video Production

Skills you'll gain: Product Roadmaps, Backlogs, Sprint Planning, Scaled Agile Framework, Kanban Principles, Release Management, Lean Methodologies, Sprint Retrospectives, Continuous Improvement Process, Agile Product Development, Stakeholder Communications, Agile Methodology, Scrum (Software Development), Continuous Delivery, Stakeholder Engagement, Project Estimation, Estimation, Agile Software Development, Stakeholder Management, Agile Project Management

Skills you'll gain: User Experience Design, Persona (User Experience), Design Research, User Research, User Centered Design, Usability, User Flows, Research, Qualitative Research, Design Software, Prioritization

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, User Research, Persona Development, Usability Testing, Team Building, User Centered Design, Value Propositions, Innovation