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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Business Analysis: Process Modeling & Requirements Gathering

      Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Process Analysis, Data Modeling, Stakeholder Analysis, Agile Methodology, Requirements Analysis, Business Process, Process Improvement, User Story, Gap Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Applied Statistics for Data Analytics

      Skills you'll gain: Probability & Statistics, Statistical Analysis, Statistics, Data Visualization, Statistical Hypothesis Testing, Descriptive Statistics, Data Analysis, Statistical Methods, Probability Distribution, Correlation Analysis, Statistical Inference, Sampling (Statistics), Large Language Modeling, LLM Application

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: Quantitative Techniques

      Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions

      3.7
      Rating, 3.7 out of 5 stars
      ·
      32 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Launch Strategy: 5 Steps to Capstone Experience

      Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Business Modeling, Resource Management, Sales Strategy, Plan Execution, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing, Innovation, Fundraising and Crowdsourcing, Budgeting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      131 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine 日本語版

      Skills you'll gain: Prompt Engineering, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Containerization, Cloud Management, Cloud Storage, Cloud Services, Identity and Access Management, Application Deployment, Virtual Machines, Infrastructure As A Service (IaaS), Generative AI Agents, CI/CD, Cloud-Native Computing, Cloud Computing, Scalability, Docker (Software), Continuous Integration, Continuous Deployment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      718 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Fundamentals: Core Infrastructure 日本語版

      Skills you'll gain: Prompt Engineering, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Containerization, Cloud Storage, Cloud Services, Identity and Access Management, Virtual Machines, Infrastructure As A Service (IaaS), Generative AI Agents, Cloud Computing, Network Infrastructure, Application Development, Serverless Computing, Scalability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      706 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Compute Engine em Português

      Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Microservices, Application Deployment, Cloud Applications, Google App Engine, Kubernetes, Generative AI, API Design, Restful API, Cloud Storage, Infrastructure As A Service (IaaS), Cloud Computing, Prompt Engineering, Cloud Security, CI/CD, Cloud Computing Architecture, Infrastructure Architecture, Terraform

      4.8
      Rating, 4.8 out of 5 stars
      ·
      916 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Supply Chain & Operations

      Skills you'll gain: Process Mapping, Operations Management, Process Improvement, Revenue Management, Business Modeling, Business Process Improvement, Supply Chain, Supply Chain Management, Business Process, Organizational Structure, Process Analysis, Supply Chain Planning, Business Operations, Lean Six Sigma, Operational Performance Management, Strategic Thinking, Materials Management, Business Strategy, Business Strategies, Strategic Decision-Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      56 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of New Mexico

      Web Application Development: Basic Concepts

      Skills you'll gain: Web Applications, Full-Stack Web Development, Git (Version Control System), Middleware, Software Architecture, User Interface (UI), Agile Software Development, Application Frameworks, Ajax, Model View Controller, Databases, Relational Databases, Software Development, Ruby on Rails, Software Design Patterns, Cascading Style Sheets (CSS), Javascript

      4.3
      Rating, 4.3 out of 5 stars
      ·
      184 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      ChatGPT Playground for Beginners: Intro to NLP AI

      Skills you'll gain: Prompt Engineering, ChatGPT, Patient Communication, Generative AI, LLM Application, Health Technology, Artificial Intelligence, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      73 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Xbox Product Manager

      Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Strategy, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Designing the Future of Work

      Skills you'll gain: Design Thinking, Business Transformation, Workforce Development, Strategic Thinking, Automation, Digital Transformation, Human Centered Design, Emerging Technologies, Innovation, Service Design, Business Process Automation, Forecasting, Organizational Change

      4.7
      Rating, 4.7 out of 5 stars
      ·
      307 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Business Analysis: Process Modeling & Requirements Gathering: SkillUp
    • Applied Statistics for Data Analytics: DeepLearning.AI
    • Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
    • Launch Strategy: 5 Steps to Capstone Experience: Michigan State University
    • Architecting with Google Kubernetes Engine 日本語版: Google Cloud
    • Google Cloud Fundamentals: Core Infrastructure 日本語版: Google Cloud
    • Architecting with Google Compute Engine em Português: Google Cloud
    • Supply Chain & Operations: Fundação Instituto de Administração
    • Web Application Development: Basic Concepts: University of New Mexico
    • ChatGPT Playground for Beginners: Intro to NLP AI: Coursera Project Network

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