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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Apoio Técnico de TI da Google

      Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      239 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security in Google Cloud 日本語版

      Skills you'll gain: Prompt Engineering, Google Cloud Platform, Kubernetes, Identity and Access Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Cloud Security, Containerization, Cloud Services, Virtual Machines, Infrastructure As A Service (IaaS), Generative AI Agents, Data Loss Prevention, Cloud Storage, Network Infrastructure, Security Management, Application Development, Cloud Computing, Malware Protection, Continuous Monitoring

      4.5
      Rating, 4.5 out of 5 stars
      ·
      707 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Graphic design: pop your Linkedin with 3D effect using Canva

      Skills you'll gain: Canva (Software), LinkedIn, Graphic Design, Graphic and Visual Design, Computer Graphic Techniques, Social Media Content, Professional Networking, Design Elements And Principles

      4.4
      Rating, 4.4 out of 5 stars
      ·
      88 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Pontificia Universidad Católica del Perú

      Fundamentos de UX y de los requisitos de software

      Skills you'll gain: User Story, Human Computer Interaction, Software Development Life Cycle, Functional Requirement, Unified Modeling Language, Requirements Analysis, Prototyping, Usability, Persona (User Experience), User Experience, User Interface (UI) Design, User Requirements Documents, User Research, Interaction Design, Human Centered Design, User Centered Design, System Requirements, Software Design, Software Engineering, Systems Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      129 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Soutien des TI de Google

      Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      141 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to CSS3

      Skills you'll gain: Cascading Style Sheets (CSS), HTML and CSS, Responsive Web Design, Bootstrap (Front-End Framework), Web Design, Front-End Web Development, Browser Compatibility, Javascript

      4.4
      Rating, 4.4 out of 5 stars
      ·
      82 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Developing Applications with Google Cloud 日本語版

      Skills you'll gain: Prompt Engineering, Application Deployment, Google Cloud Platform, Kubernetes, Cloud Applications, Cloud-Native Computing, Cloud Infrastructure, Cloud Development, Containerization, Cloud Services, Identity and Access Management, Virtual Machines, Infrastructure As A Service (IaaS), Cloud API, Generative AI Agents, Cloud Computing, Cloud Storage, Performance Tuning, Application Development, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      732 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      E

      ESSEC Business School

      Les alliances qui changent les territoires : partenariats entre acteurs publics, acteurs privés et structures d'intérêt général pour le bien commun

      Skills you'll gain: Community Development, Strategic Partnership, Sustainable Development, Project Finance, Program Evaluation, Relationship Building, Cross-Functional Collaboration, Innovation, Governance, Stakeholder Engagement, Public Administration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Cloud Systems Software

      Skills you'll gain: Cloud Applications, Cloud Computing, Cloud Infrastructure, Distributed Computing, Virtualization, Data Store, Multi-Tenant Cloud Environments, Virtual Machines, Scalability, Apache Hadoop

      4.6
      Rating, 4.6 out of 5 stars
      ·
      319 reviews

      Mixed · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Providing Technical Support for AWS Workloads

      Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls

      4.8
      Rating, 4.8 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Generative AI with Vertex AI: Build a customer chatbot

      Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Enterprise Data Integration, Governance and Architecture

      Skills you'll gain: Data Security, Data Migration, Data Governance, Extract, Transform, Load, Cloud Storage, Data Management, Data Integration, Data Architecture, Enterprise Architecture, Data Storage, Data Modeling, Data Quality, Personally Identifiable Information, Incident Response, Security Controls, Information Privacy, Data Infrastructure, Data Warehousing, Threat Detection, Law, Regulation, and Compliance

      4.5
      Rating, 4.5 out of 5 stars
      ·
      48 reviews

      Advanced · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Apoio Técnico de TI da Google: Google
    • Security in Google Cloud 日本語版: Google Cloud
    • Graphic design: pop your Linkedin with 3D effect using Canva: Coursera Project Network
    • Fundamentos de UX y de los requisitos de software: Pontificia Universidad Católica del Perú
    • Soutien des TI de Google: Google
    • Introduction to CSS3: Johns Hopkins University
    • Developing Applications with Google Cloud 日本語版: Google Cloud
    • Les alliances qui changent les territoires : partenariats entre acteurs publics, acteurs privés et structures d'intérêt général pour le bien commun: ESSEC Business School
    • Cloud Systems Software: Georgia Institute of Technology
    • Providing Technical Support for AWS Workloads: Amazon Web Services

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