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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      U

      University of North Texas

      Management Foundations in the Hospitality Industry

      Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills

      4.4
      Rating, 4.4 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Certified Kubernetes Application Developer (CKAD)

      Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, YAML, Application Deployment, Docker (Software), Microservices, DevOps, Continuous Deployment, Scalability, Development Environment, Devops Tools, Configuration Management, Virtual Machines, Ubuntu, System Configuration, Data Storage, Security Controls, Virtual Environment, Network Architecture

      4.1
      Rating, 4.1 out of 5 stars
      ·
      60 reviews

      Intermediate · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      How to create presentations using Canva

      Skills you'll gain: Canva (Software), Multimedia, Web Content, Infographics, Visual Design, Graphical Tools, Graphic Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      149 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Aptly

      Getting Started with TikTok

      Skills you'll gain: TikTok, Storytelling, Content Creation, Video Editing, Video Production, Social Media Content, Social Media, Social Media Marketing, Target Audience, Business Marketing, Customer Engagement, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Liberty Mutual Insurance

      Liberty Mutual Insurance Sales Agent

      Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Underwriting, Consultative Selling, Commercial Laws, Product Knowledge

      4.4
      Rating, 4.4 out of 5 stars
      ·
      33 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Cloud Virtualization, Containers and APIs

      Skills you'll gain: Cloud-Native Computing, Cloud Platforms, Application Deployment, Microservices, Cloud Computing, DevOps, Kubernetes, Continuous Delivery, Containerization, Serverless Computing, Virtual Machines, Performance Testing, System Monitoring, Flask (Web Framework)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      129 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Operations Systems Excellence

      Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Analysis, Business Strategy, Customer Service, Market Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      73 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Data Science Fundamentals

      Skills you'll gain: Analytical Skills, Data Ethics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Predictive Analytics, Data Analysis, Classification And Regression Tree (CART), Regression Analysis, Data Mining, Data Strategy, Statistical Analysis, Data Science, Social Media, Text Mining, Anomaly Detection, Business Analytics, Decision Tree Learning, Statistical Modeling, Cloud Computing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      255 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      A

      Association of International Certified Professional Accountants

      Introduction to Data Analytics for Accounting Professionals

      Skills you'll gain: Data Literacy, Data-Driven Decision-Making, Analytics, Financial Data, Business Analytics, Data Strategy, Project Design, Data Analysis, Business Intelligence, Project Implementation, Data Management, Unstructured Data

      4.7
      Rating, 4.7 out of 5 stars
      ·
      91 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      The Define Phase for the 6 σ Black Belt

      Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Process Analysis, Analysis, Process Improvement, Project Documentation, Quality Improvement, Customer Analysis, Continuous Quality Improvement (CQI), Project Management, Business Process, Project Scoping

      4.4
      Rating, 4.4 out of 5 stars
      ·
      106 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Digital Supply Chain

      Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Descriptive Analytics, Customer experience strategy (CX), Predictive Analytics, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      121 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universitat Autònoma de Barcelona

      Educación Social: Ámbitos de acción y reflexión

      Skills you'll gain: Social Work, Social Justice, Education and Training, Community and Social Work, Community Development, Pedagogy, Sustainable Development, Working With Children, Adult Learning Principles, Cultural Diversity, Gerontology, Ethical Standards And Conduct, Diversity Equity and Inclusion Initiatives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      92 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Management Foundations in the Hospitality Industry: University of North Texas
    • Certified Kubernetes Application Developer (CKAD): LearnKartS
    • How to create presentations using Canva: Coursera Project Network
    • Getting Started with TikTok: Aptly
    • Liberty Mutual Insurance Sales Agent: Liberty Mutual Insurance
    • Cloud Virtualization, Containers and APIs: Duke University
    • Operations Systems Excellence: University of London
    • Data Science Fundamentals: University of California, Irvine
    • Introduction to Data Analytics for Accounting Professionals: Association of International Certified Professional Accountants
    • The Define Phase for the 6 σ Black Belt: Kennesaw State University

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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