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    Results for "customer support"

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Enterprise Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems, Supply Chain Systems, Change Management, Business Technologies, Organizational Change, System Implementation, Business Process, Case Studies, Business Management, Business, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      810 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Text Mining and Analytics

      Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Analytics, Data Analysis, Statistical Methods, Unsupervised Learning, Probability & Statistics, Supervised Learning, Machine Learning Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      735 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Synthflow for Beginners: Build a Voice AI Receptionist

      Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Operations, with Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      362 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      Microsoft

      Microsoft Power Platform Fundamentals

      Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Microsoft 365, Data Visualization, Business Process Automation, Workflow Management, No-Code Development, Business Process, Data Analysis, Data Integration, Data Analysis Software, Application Design, Customer Engagement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      154 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      What Can AI Do for Marketing?

      Skills you'll gain: Marketing Analytics, AI Personalization, Data-Driven Decision-Making, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Data Ethics, Customer experience improvement, Artificial Intelligence, Customer Insights, Data Collection, Automation, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Supply Chain Finance and Blockchain Technology

      Skills you'll gain: Working Capital, Supplier Management, Supply Chain Management, Blockchain, FinTech, Supply Chain, Cash Flows, Business Metrics, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Stakeholder Analysis, Risk Modeling, Emerging Technologies, Corporate Finance, Sales Prospecting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      375 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      New Tech Ventures

      Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis

      Build toward a degree

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Trust and Security with Google Cloud

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption

      4.9
      Rating, 4.9 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Copywriting with ChatGPT: Crafting High-Quality Blog Content

      Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google

      Google Agile Essentials

      Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Backlogs, Scrum (Software Development), User Story, Project Coordination, Sprint Planning, Project Management, Kanban Principles, Waterfall Methodology, Lean Methodologies, Prioritization, Cross-Functional Collaboration, Estimation, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      95 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Essential Aspects of Software, Hardware, and Data Backup

      Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Computer Hardware, Data Security, Data Storage, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Identity and Access Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      145 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer support courses

    • Enterprise Systems: University of Minnesota
    • Text Mining and Analytics: University of Illinois Urbana-Champaign
    • Synthflow for Beginners: Build a Voice AI Receptionist: Coursera Project Network
    • Fundamentals of Operations, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Microsoft Power Platform Fundamentals: Microsoft
    • What Can AI Do for Marketing?: Emory University
    • Supply Chain Finance and Blockchain Technology: New York Institute of Finance
    • New Tech Ventures: Illinois Tech
    • Trust and Security with Google Cloud: Google Cloud
    • Copywriting with ChatGPT: Crafting High-Quality Blog Content: Coursera Project Network

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