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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Management and Compliance

      Skills you'll gain: Cloud Security, Data Management, Records Management, Security Management, Cloud Computing, Cyber Security Policies, Microsoft Azure, Threat Management, Disaster Recovery, Data Governance, Security Controls, Information Privacy, General Data Protection Regulation (GDPR)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      133 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Indian Institute of Technology Guwahati

      Programming with Generative AI

      Skills you'll gain: Microsoft Copilot, Generative AI, GitHub, OpenAI, Software Development Tools, Computer Programming Tools, Microsoft Visual Studio, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming, Innovation

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      82 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Strategic management: Be competitive

      Skills you'll gain: Business Strategy, Strategic Thinking, Customer Analysis, Strategic Marketing, Growth Strategies, Competitive Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Value Propositions, Organizational Effectiveness, Analysis, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      320 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Smart Device & Mobile Emerging Technologies

      Skills you'll gain: Wireless Networks, Telecommunications, Mobile Development, Apple iOS, Display Devices, Business Planning, Product Planning, Android (Operating System), Company, Product, and Service Knowledge, Communication Systems, Business Strategy, Network Analysis, Emerging Technologies, Operating Systems, Digital Communications, Peripheral Devices, Market Trend, Network Architecture, Global Positioning Systems, Market Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      476 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Strategy and Innovation for Agile Organizations

      Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Business Technologies, Organizational Change, Business Strategies, Competitive Analysis, Customer Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      52 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      ESCP Business School

      Doing Business in Europe

      Skills you'll gain: Cultural Diversity, Intercultural Competence, Supply Chain Management, Business Strategy, Retail Store Operations, Business Development, Sustainable Business, Global Marketing, Market Dynamics, Innovation, Negotiation, Investments, Digital Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      138 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Big Data Emerging Technologies

      Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Scalability, Machine Learning Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      307 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer: Software as a Service (SaaS)

      Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Compute Engine 日本語版

      Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, CI/CD, Microservices, Application Deployment, Cloud Computing, Containerization, Terraform, Google App Engine, Infrastructure As A Service (IaaS), Data Storage, Cloud Storage, Cloud Services, Cloud Computing Architecture, Cloud Management, Virtual Machines, Cloud Solutions

      4.5
      Rating, 4.5 out of 5 stars
      ·
      888 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      O

      Oracle

      Oracle Cloud and AI

      Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      A

      Alfaisal University | KLD

      إدارة سلاسل الإمداد | Supply Chain Management

      Skills you'll gain: Supply Chain Management, Supply Chain, Operations Management, Logistics Management, Transportation, Supply Chain, and Logistics, Inventory Management System, Supplier Management, Procurement, Logistics, Forecasting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      102 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Customer Centric Innovation

      Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      59 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Cybersecurity Management and Compliance: Microsoft
    • Programming with Generative AI: Indian Institute of Technology Guwahati
    • Strategic management: Be competitive: Macquarie University
    • Smart Device & Mobile Emerging Technologies: Yonsei University
    • Strategy and Innovation for Agile Organizations: Duke University
    • Doing Business in Europe: ESCP Business School
    • Big Data Emerging Technologies: Yonsei University
    • Cloud Computing Primer: Software as a Service (SaaS): Codio
    • Architecting with Google Compute Engine 日本語版: Google Cloud
    • Oracle Cloud and AI: Oracle

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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