Skills you'll gain: Amazon Web Services, Database Architecture and Administration, Databases, Database Management, Operational Databases, Relational Databases, Database Design, Distributed Computing, Cloud Storage, Data Storage, Performance Tuning

Skills you'll gain: Data Security, Cloud Security, Amazon S3, Amazon Web Services, Security Awareness, Data Loss Prevention

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, System Monitoring, Cloud Management, Cloud Infrastructure, Cloud Computing Architecture

Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture

Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Amazon Bedrock, Responsible AI, AWS SageMaker, Amazon Web Services, Generative AI, Agentic systems, Generative AI Agents, Amazon CloudWatch, Amazon S3, Data Ethics, Artificial Intelligence, AWS Identity and Access Management (IAM), Prompt Engineering, Automation, Systems Integration, Scalability

Skills you'll gain: Amazon Bedrock, LangChain, Generative AI, Artificial Intelligence, Prompt Engineering, AWS SageMaker, Large Language Modeling, Automation, Data Processing, Performance Testing

Skills you'll gain: AI Personalization, Amazon Web Services, Amazon S3, Predictive Modeling, Applied Machine Learning

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment

Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills