Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Quality Management, Project Management Life Cycle, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Assessment, Team Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Risk Management, Technical Communication, Meeting Facilitation, Strategic Thinking

Skills you'll gain: Teaching, Differentiated Instruction, Education and Training, Program Evaluation, Community Outreach, Instructional and Curriculum Design, Community Development, Cultural Diversity, Classroom Management, Curriculum Development, Instructional Strategies, Curriculum Planning, Public Policies, Pedagogy, Student-Centred Learning, Mentorship, Planning, Social Justice, Student Support and Services, Initiative and Leadership

Skills you'll gain: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development

Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

Skills you'll gain: Language Learning, Oral Comprehension, Vocabulary, Culture, Language Competency, Cultural Diversity, Discussion Facilitation, Writing

Skills you'll gain: Data Literacy, Persuasive Communication, Advertising, Communication, Verbal Communication Skills, Public Speaking, Analysis, Probability & Statistics, Research, Data Presentation, Data Visualization, Persona (User Experience), Psychology

Skills you'll gain: Art History, Liberal Arts, Aesthetics, Creativity, Cultural Diversity, Social Justice, Storytelling, Design, Design Elements And Principles, Content Creation

Skills you'll gain: Django (Web Framework), Responsive Web Design, HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), SQL, Database Design, Databases, Front-End Web Development, Database Administration, Unit Testing, MySQL, Debugging, Web Development, Computer Programming, Pseudocode, Communication

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Ideation, Verification And Validation, Succession Planning, LLM Application, Productivity, OpenAI, Business Writing, Responsible AI, Generative AI, Meeting Facilitation, Organizational Leadership, Strategic Leadership, Artificial Intelligence, Leadership and Management, Creativity, Problem Solving, Risk Management

Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making

Skills you'll gain: Constructive Feedback, Active Listening, Conflict Management, Meeting Facilitation, Communication, Verbal Communication Skills, Delegation Skills, English Language, Language Competency, Bilingual (Spanish/English), Grammar, Interpersonal Communications, Professional Development, Vocabulary