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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Innovar

      Skills you'll gain: Innovation, Design Thinking, Brainstorming, Creativity, Customer experience improvement, New Product Development, Product Development, Service Design, Strategic Planning, Brand Management, Sustainable Business, Process Improvement, Business Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      794 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Capital-investissement et capital-risque

      Skills you'll gain: Private Equity, Business Valuation, Investments, Mergers & Acquisitions, Finance, Entrepreneurship, Due Diligence, Financial Management, Business Development, Tax Laws, Legal Risk

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Copywriting with ChatGPT: Produce Compelling Copy That Sells

      Skills you'll gain: Copywriting, User Research, Target Audience, Customer Insights, Prompt Engineering, ChatGPT, Marketing Materials, Content Creation, Product Knowledge, Value Propositions, Marketing Communications, Editing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding for Designers, Managers, and Entrepreneurs

      Skills you'll gain: User Story, Javascript, Model View Controller, Debugging, HTML and CSS, Prototyping, jQuery, Web Applications, Hypertext Markup Language (HTML), User Interface (UI), Interactive Design, Web Design and Development, Web Development Tools, Web Design, Application Programming Interface (API), Application Development, Cascading Style Sheets (CSS), Software Development, Software Development Tools, User Experience

      4.1
      Rating, 4.1 out of 5 stars
      ·
      73 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Hacking and Patching

      Skills you'll gain: Penetration Testing, Application Security, Vulnerability Scanning, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, C (Programming Language)

      4
      Rating, 4 out of 5 stars
      ·
      276 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Business Process Management in Healthcare Organizations

      Skills you'll gain: Business Process, Business Process Management, Process Improvement, Patient-centered Care, Process Design, Business Process Improvement, Health Information Management and Medical Records, Electronic Medical Record, Health Systems, Business Writing, Healthcare Industry Knowledge, Innovation, Entrepreneurship

      4.6
      Rating, 4.6 out of 5 stars
      ·
      167 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Modern Data Warehouse Analytics in Microsoft Azure

      Skills you'll gain: Azure Synapse Analytics, Power BI, Databricks, Microsoft Azure, Cloud Services, Data Warehousing, Data Architecture, Databases, Data Lakes, Business Intelligence, Analytics, Big Data, Data Visualization Software, Data Integration, Data Processing, Data Pipelines, Data Visualization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      124 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Computer Vision for Engineering and Science

      Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Matlab, Applied Machine Learning, Machine Learning, Motion Graphics, Supervised Learning, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Visualization (Computer Graphics), Geospatial Information and Technology, Data Integration, Medical Imaging, Data Validation, Estimation, Machine Learning Methods, Performance Tuning, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      88 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Leveraging Virtual Assistants for Personal Productivity

      Skills you'll gain: Email Automation, Productivity, Personal Development, Time Management, Calendar Management, Automation, ChatGPT, Self Service Technologies, Artificial Intelligence, Prompt Engineering, Business Process Automation, Natural Language Processing, Generative AI, Communication

      4.4
      Rating, 4.4 out of 5 stars
      ·
      148 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Small Business Marketing Using Facebook

      Skills you'll gain: Facebook, Marketing Analytics, Advertising, Digital Advertising, Social Media Content, Social Media Marketing, Social Media, Content Marketing, Scheduling, Target Audience, Social Media Management, Customer Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      255 reviews

      Mixed · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      O

      Olay

      Cosmetic Product Development

      Skills you'll gain: Product Development, Packaging and Labeling, Prototyping, New Product Development, Product Design, Customer Analysis, Production Process, Sustainable Design, Product Testing, Manufacturing Processes, Product Quality (QA/QC), Consumer Behaviour, Market Research, Innovation, Chemistry, Regulatory Compliance, Market Trend

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      Building Systems with the ChatGPT API

      Skills you'll gain: ChatGPT, LLM Application, Large Language Modeling, Prompt Engineering, OpenAI, Generative AI Agents

      4.7
      Rating, 4.7 out of 5 stars
      ·
      270 reviews

      Beginner · Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer service courses

    • Innovar: Arizona State University
    • Capital-investissement et capital-risque: Università Bocconi
    • Copywriting with ChatGPT: Produce Compelling Copy That Sells: Coursera Project Network
    • Coding for Designers, Managers, and Entrepreneurs: University of Virginia
    • Hacking and Patching: University of Colorado System
    • Business Process Management in Healthcare Organizations: Rutgers the State University of New Jersey
    • Modern Data Warehouse Analytics in Microsoft Azure: Microsoft
    • Computer Vision for Engineering and Science: MathWorks
    • Leveraging Virtual Assistants for Personal Productivity: Coursera Instructor Network
    • Small Business Marketing Using Facebook: Coursera Project Network

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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