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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Mentalidad Emprendedora

      Skills you'll gain: Innovation, Entrepreneurship, New Business Development, Business Strategy, Business Modeling, Value Propositions, Lean Methodologies, Growth Strategies, Market Opportunities, Product Development, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      231 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

      Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Marketing Management, Search Engine Optimization, Communication Strategies, Crisis Management, Communication, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      704 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Introduction to Cybersecurity Foundations

      Skills you'll gain: Cybersecurity, Cloud Computing, Network Monitoring, Command-Line Interface, Cloud Services, General Networking, Linux, Windows PowerShell, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      503 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Investigación de mercados y comportamiento del consumidor

      Skills you'll gain: Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Marketing Strategies, Research Design, Market Data, Target Market, Experimentation, Decision Making, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      738 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Chinese University of Hong Kong

      Selling to Chinese Consumers

      Skills you'll gain: Consumer Behaviour, Brand Management, Marketing, Global Marketing, Digital Media Strategy, Market Dynamics, Advertising, E-Commerce, Cultural Sensitivity, Cultural Diversity, Social Sciences, Sociology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      298 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Indian Institute of Technology Guwahati

      Programming with Generative AI

      Skills you'll gain: Microsoft Copilot, Generative AI, GitHub, OpenAI, Software Development Tools, Computer Programming Tools, Microsoft Visual Studio, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming, Innovation

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      82 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Customer Relationship Management (CRM) Software, Data Ethics, FinTech, Blockchain, Artificial Intelligence, Market Trend

      4.4
      Rating, 4.4 out of 5 stars
      ·
      447 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Network Systems: Principles in Practice

      Skills you'll gain: OSI Models, Network Security, Cloud Services, TCP/IP, Cloud Computing, Cloud Infrastructure, Software-Defined Networking, Network Architecture, Wide Area Networks, Network Protocols, General Networking, Network Routers, Network Troubleshooting, Linux, Computer Networking, Virtualization, Kubernetes, Network Administration, Network Switches, Terraform

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      91 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ISTQB Foundation Level Software Testing Certification Prep

      Skills you'll gain: Test Planning, Test Tools, Software Testing, Configuration Management, Test Case, Integration Testing, System Testing, Test Automation, Software Development Life Cycle, Acceptance Testing, Software Technical Review, Code Review, Unit Testing, Functional Testing, Regression Testing, Software Quality Assurance, Risk Management, Risk Management Framework, Verification And Validation, Usability Testing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      69 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Visualization Fundamentals

      Skills you'll gain: Data Storytelling, Data Presentation, Power BI, Data Visualization Software, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data-Driven Decision-Making, Business Intelligence, Pivot Tables And Charts, Data Analysis, Scatter Plots, Histogram

      4.6
      Rating, 4.6 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Create Serverless Applications

      Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud Applications, Software Development, Cloud-Based Integration, Business Process Automation, Cloud API, Application Programming Interface (API), Application Deployment, GitHub

      4.5
      Rating, 4.5 out of 5 stars
      ·
      123 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      M

      Macquarie University

      Habilidades de Excel para el negocio: Intermedio I

      Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Expressions (DAX), Consolidation, Data Visualization, Data Integration, Data Management, Data Cleansing, Automation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      96 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Mentalidad Emprendedora: Tecnológico de Monterrey
    • Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más: IE Business School
    • Introduction to Cybersecurity Foundations: Infosec
    • Investigación de mercados y comportamiento del consumidor: IE Business School
    • Selling to Chinese Consumers: The Chinese University of Hong Kong
    • Programming with Generative AI: Indian Institute of Technology Guwahati
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey
    • Network Systems: Principles in Practice: University of Colorado Boulder
    • ISTQB Foundation Level Software Testing Certification Prep: Board Infinity
    • Data Visualization Fundamentals: Microsoft

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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    • Google Cybersecurity Certificate
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    • What Is Artificial Intelligence?

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