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Explore the Customer Service Course Catalog
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities
- Status: Free Trial
Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
- Status: Free Trial
Google Cloud
Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages
- Status: Preview
Skills you'll gain: Digital Transformation, Product Lifecycle Management, Business Technologies, Automation, Internet Of Things, Product Development, Technology Strategies, Product Design, Emerging Technologies, Wireless Networks, Augmented and Virtual Reality (AR/VR), Cloud Computing, Artificial Intelligence
- Status: Preview
Campus BBVA
Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Data Visualization, Business Analytics, Dashboard, Data Quality, Data Analysis, Descriptive Statistics, Business Intelligence, Statistical Methods, Data Management, Probability & Statistics, Statistical Inference, Statistics, Big Data, Statistical Analysis
- Status: Free Trial
Illinois Tech
Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Branding, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Marketing Channel, Business Ethics, Market Research, Value Propositions, Consumer Behaviour, Corporate Sustainability, Innovation
- Status: Free Trial
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Strategic Marketing, Presentations, Consumer Behaviour, Cost Accounting, Competitive Analysis, Market Research, Business Strategy, Market Analysis, Microsoft PowerPoint, Value Propositions, Case Studies, Market Share, B2B Sales
- Status: Free Trial
Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Communication
- Status: Free Trial
Palo Alto Networks
Skills you'll gain: Cloud Security, Cloud-Native Computing, Cloud Computing Architecture, Infrastructure Security, DevSecOps, Cloud Computing, Application Security, Cloud Infrastructure, Network Security, Docker (Software), Software As A Service, Hybrid Cloud Computing, Containerization, Data Centers, Vulnerability Scanning, Virtual Machines, DevOps, Vulnerability Assessments
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Sales, Verbal Communication Skills, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills, Rapport Building, Product Demonstration
- Status: Free Trial
Google Cloud
Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, AI Personalization, Google Cloud Platform, Data Integration, Cloud Security, Data Integrity, Performance Tuning, Data Security, MLOps (Machine Learning Operations), CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Cloud Storage, Issue Tracking, Data Storage Technologies
Coursera Project Network
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, Cloud Infrastructure, IT Automation, DevOps
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Innovating with the Business Model Canvas: University of Virginia
- AI for Marketing: Emory University
- Logging and Monitoring in Google Cloud: Google Cloud
- Introduction to Digital Transformation: Siemens
- Business Analytics: Campus BBVA
- Marketing Strategy: Illinois Tech
- Pricing Strategy in Practice: University of Virginia
- Designing an SAP Solution: SAP
- Palo Alto Networks Cloud Security Fundamentals: Palo Alto Networks
- Professional Selling: 3 Steps to High-Performance: Kennesaw State University