Benchmarking

Benchmarking is a process of measuring the performance, quality, or other attributes of a system or process against those of a standard or best-in-class system. Coursera's benchmarking catalogue helps you to understand and apply this skill in various professional contexts, from operations management to strategic planning. You'll learn how to identify benchmark partners, collect and analyze performance data, and use benchmarking results to drive improvements. You'll also learn about techniques such as competitive benchmarking, process benchmarking, and strategic benchmarking, empowering you to improve productivity, enhance competitiveness, and achieve your organizational goals.