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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Strategic Technology Management

      Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Organizational Effectiveness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      117 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions

      4.4
      Rating, 4.4 out of 5 stars
      ·
      222 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      M

      Microsoft

      Build a computer vision app with Azure Cognitive Services

      Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Solutions, Cloud Computing, Software Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      364 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Understanding and Strengthening Health Systems

      Skills you'll gain: Advocacy, Health Systems, Health Policy, Health Care Administration, Community Health, Primary Care, Health Care, Public Health, Systems Thinking, Governance, Training Programs, Case Studies, Education and Training

      4.6
      Rating, 4.6 out of 5 stars
      ·
      345 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Cloud Computing Foundations

      Skills you'll gain: Technical Communication, Cloud Infrastructure, CI/CD, Cloud Computing, Agile Software Development, DevOps, Infrastructure As A Service (IaaS), Cloud Platforms, Continuous Delivery, Infrastructure as Code (IaC), Serverless Computing, Software Development, Continuous Integration, Amazon Web Services, Software Development Methodologies, Platform As A Service (PaaS), GitHub

      4.5
      Rating, 4.5 out of 5 stars
      ·
      273 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Storytelling in Branding and Content Marketing

      Skills you'll gain: Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Marketing Communications, Social Media Content, Brand Awareness, Advertising, Content Strategy, Journalism, Customer Engagement, Presentations, Game Design, Target Audience

      4.4
      Rating, 4.4 out of 5 stars
      ·
      339 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      M

      Meta

      What is the Metaverse?

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, Digital Assets, Healthcare Ethics, Virtual Teams, E-Commerce, Collaborative Software, Ethical Standards And Conduct, Blockchain, Diversity and Inclusion, Multimedia, Emerging Technologies, Research and Design, Cloud Computing, Market Opportunities, New Product Development, Content Creation, Economics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Cybersecurity in the Cloud

      Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Data Security, Key Management, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Cloud Computing, Cybersecurity, Cryptography

      4.3
      Rating, 4.3 out of 5 stars
      ·
      163 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Managing Customer Expectations with Jagdish Sheth

      Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Marketing

      Skills you'll gain: Resource Allocation, Marketing Strategies, Marketing Analytics, Customer experience strategy (CX), Data Science, Analytics, Marketing, Data Analysis, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Consumer Behaviour, Business Strategy, Advertising, Organizational Change

      4.6
      Rating, 4.6 out of 5 stars
      ·
      468 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Developing a Marketing Mix for Growth

      Skills you'll gain: Product Strategy, Integrated Marketing Communications, Marketing Management, Advertising, Marketing, Marketing Channel, Product Management, Product Lifecycle Management, Marketing Communications, Marketing Effectiveness, Marketing Strategies, Value Propositions, Brand Strategy, Market Analysis, Consumer Behaviour, Writing

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      731 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Business intelligence and data analytics: Generate insights

      Skills you'll gain: SAS (Software), Business Analytics, Dashboard, Data-Driven Decision-Making, Analytical Skills, Business Intelligence, Data Analysis, Forecasting, Trend Analysis, Histogram, Business Ethics, Correlation Analysis, Time Series Analysis and Forecasting, Statistics, Predictive Modeling, Innovation, Sustainable Business

      4.6
      Rating, 4.6 out of 5 stars
      ·
      460 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Strategic Technology Management: University of Illinois Urbana-Champaign
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park
    • Build a computer vision app with Azure Cognitive Services: Microsoft
    • Understanding and Strengthening Health Systems: Johns Hopkins University
    • Cloud Computing Foundations: Duke University
    • Storytelling in Branding and Content Marketing : IE Business School
    • What is the Metaverse?: Meta
    • Cybersecurity in the Cloud: University of Minnesota
    • Managing Customer Expectations with Jagdish Sheth: Kennesaw State University
    • Leadership Through Marketing: Northwestern University

    Skills you can learn in Marketing

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    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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