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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Basics

      Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Sales Development, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Cloud Computing, User Accounts, Data Security, Data Management, Account Management, Automation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Hospitality and Food Services, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization

      4.3
      Rating, 4.3 out of 5 stars
      ·
      180 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Cybersecurity in the Cloud

      Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Data Security, Key Management, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Cloud Computing, Cybersecurity, Cryptography

      4.3
      Rating, 4.3 out of 5 stars
      ·
      163 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Customer Value, Acquisition, and Retention

      Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Analysis, Marketing Strategies, Return On Investment, Consumer Behaviour, Growth Strategies, Predictive Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills A2-B1 CEFR: Low-Intermediate

      Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Retail Sales, Health And Wellness Coaching, Calendar Management, Vocabulary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      560 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing Capstone

      Skills you'll gain: Keyword Research, Email Marketing, Digital Marketing, Campaign Management, Marketing Analytics, Online Advertising, Performance Analysis, Consumer Behaviour, Marketing Strategies, Key Performance Indicators (KPIs), Web Analytics and SEO, Search Engine Optimization, Web Content, Customer Analysis, Data Collection, Advertising Campaigns

      4.5
      Rating, 4.5 out of 5 stars
      ·
      602 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      User Research and Design

      Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, User Centered Design, Ideation, User Interface (UI), Qualitative Research, Surveys, User Story, Data Collection, Persona Development, Data Analysis, Interviewing Skills, People Analytics, Statistical Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      469 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      AWS Cloud Practitioner Certification

      Skills you'll gain: Amazon S3, AWS Identity and Access Management (IAM), Amazon Web Services, Amazon DynamoDB, Cloud Security, Cloud Computing Architecture, Cloud Infrastructure, Amazon Elastic Compute Cloud, Public Cloud, Cloud Computing, Network Protocols, TCP/IP, Virtualization, File Transfer Protocol (FTP), Cloud Platforms, Servers, Relational Databases, Cloud Management, Capacity Management, Cloud Services

      4.5
      Rating, 4.5 out of 5 stars
      ·
      100 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Digital Advertising

      Skills you'll gain: Digital Advertising, Online Advertising, Advertising, Advertising Campaigns, Pay Per Click Advertising, Google Ads, Marketing, Paid media, Digital Marketing, Data Ethics, Business Metrics, Augmented Reality, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      432 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      IT Infrastructure and Emerging Trends

      Skills you'll gain: Cybersecurity, Cloud Computing, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Information Systems, Mobile Security, Emerging Technologies, Innovation, Business Transformation, Blockchain, Encryption, Wireless Networks, Virtualization, Scalability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      486 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: Responsible AI, User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Prototyping, Generative AI, Brainstorming, Data Synthesis, Qualitative Research, User Experience, Innovation, Artificial Intelligence, Data Ethics, Prompt Engineering, Critical Thinking, Problem Solving, Data Analysis, Business Consulting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      148 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Building No-Code Apps with AppSheet

      Skills you'll gain: No-Code Development, Email Automation, Business Process Automation, Application Deployment, Automation, Business Process, Workflow Management, Cloud Applications, Google Workspace, Application Design, Application Development, Application Performance Management, Data Integration, Authorization (Computing), Authentications, Google Sheets, Application Lifecycle Management, User Interface (UI), Data Management, Productivity Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      179 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Salesforce Basics: University of California, Irvine
    • Luxury Hospitality & Brand Innovation: Starweaver
    • Cybersecurity in the Cloud: University of Minnesota
    • Customer Value, Acquisition, and Retention: University of Maryland, College Park
    • English Language Skills A2-B1 CEFR: Low-Intermediate: Voxy
    • Digital Marketing Capstone: University of Illinois Urbana-Champaign
    • User Research and Design: University of Minnesota
    • AWS Cloud Practitioner Certification: LearnKartS
    • Introduction to Digital Advertising: University of Colorado Boulder
    • IT Infrastructure and Emerging Trends: University of Minnesota

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    Brand (13)
    Digital Marketing (13)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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