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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      F

      Fundação Instituto de Administração

      Executivo de Vendas, Vendas Consultivas e Prospecção

      Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales Training, Sales Presentation, Customer Relationship Management, Prospecting and Qualification, Value Propositions, Overcoming Objections, Negotiation, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      ITSM Foundations: Optimizing IT Service Management

      Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Introduction to Discrete Mathematics for Computer Science

      Skills you'll gain: Graph Theory, Logical Reasoning, Cryptographic Protocols, Combinatorics, Computational Logic, Deductive Reasoning, Cryptography, Probability, Key Management, Computational Thinking, Encryption, Probability Distribution, Network Analysis, Public Key Cryptography Standards (PKCS), Theoretical Computer Science, Bayesian Statistics, Python Programming, Data Structures, Algorithms, Arithmetic

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Copenhagen Business School

      Strategic Management and Innovation

      Skills you'll gain: Business Strategy, Business Planning, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Resource Management, Organizational Strategy, Peer Review, Competitive Analysis, Strategic Leadership, Innovation, Organizational Structure, Strategic Planning, Market Analysis, Culture Transformation, Change Management, Business Strategies, Business Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Writing for Inner Calm: Mindset, Methods, and Daily Exercise

      Skills you'll gain: Writing, Storytelling, Creativity, Mindfulness, Emotional Intelligence, Personal Development, Self-Awareness, Self-Discipline, Self-Motivation, Overcoming Obstacles

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      How to Sell: An Overview of Fundamental Selling Techniques

      Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      238 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Linear Algebra for ML and Analytics Training

      Skills you'll gain: Mathematical Modeling, Linear Algebra, Dimensionality Reduction, Applied Mathematics, Data Analysis, Applied Machine Learning, Analytics, Data Science

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      YOLO-NAS + v8 Full-Stack Computer Vision Course

      Skills you'll gain: Computer Vision, Mobile Development, PyTorch (Machine Learning Library), Flask (Web Framework), Application Development, Tensorflow, Deep Learning, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Containerization, User Interface (UI), Performance Tuning

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Risk Management

      Skills you'll gain: Credit Risk, Operational Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Appetite, Risk Control, Derivatives, Governance, Portfolio Management, Capital Markets, Risk Analysis, Investment Management, Financial Analysis, Market Data, Key Performance Indicators (KPIs)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Enhance User Interface Design with Mood Boards in Miro

      Skills you'll gain: User Story, Design Thinking, User Experience Design, User Interface (UI) Design, Usability, Persona (User Experience), Mockups, Storyboarding

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Generative AI in Software Testing Training

      Skills you'll gain: Test Tools, Acceptance Testing, Software Testing, Test Automation, Test Planning, Software Quality Assurance, Generative AI, Test Data, Scenario Testing, Test Case, Requirements Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Build and Enhance a Box Sprint Game in Unity

      Skills you'll gain: Unity Engine, Event-Driven Programming, C# (Programming Language), Game Design, User Interface (UI), Video Game Development, User Interface (UI) Design, Virtual Environment, Scripting

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Executivo de Vendas, Vendas Consultivas e Prospecção: Fundação Instituto de Administração
    • ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
    • Introduction to Discrete Mathematics for Computer Science: University of California San Diego
    • Strategic Management and Innovation: Copenhagen Business School
    • Writing for Inner Calm: Mindset, Methods, and Daily Exercise: Skillshare
    • How to Sell: An Overview of Fundamental Selling Techniques: Coursera Instructor Network
    • Linear Algebra for ML and Analytics Training: Simplilearn
    • YOLO-NAS + v8 Full-Stack Computer Vision Course: Packt
    • Risk Management: New York Institute of Finance
    • Enhance User Interface Design with Mood Boards in Miro: Coursera Project Network

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