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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      U

      University of New Mexico

      International Business II

      Skills you'll gain: International Finance, Entrepreneurship, Global Marketing, Business Management, New Business Development, Business, Organizational Structure, Intercultural Competence, Workforce Management, Operations Management, Organizational Strategy, Business Strategy, Economics, Market Dynamics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      796 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Social Media and Digital Marketing Fundamentals

      Skills you'll gain: Digital Media Strategy, Social Media Marketing, Content Marketing, Digital Marketing, Marketing, Social Media Content, Social Media, Content Creation, Marketing Strategies, Digital Content, Social Media Strategy, Integrated Marketing Communications, Consumer Behaviour, Digital Transformation, Content Strategy, Scheduling, Target Audience, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      378 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Security Engineer Associate (AZ-500)

      Skills you'll gain: Azure Active Directory, Data Security, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Cloud Security, Active Directory, Threat Modeling, Security Strategy, Data Storage, Application Security, Database Architecture and Administration, Virtual Machines, Infrastructure Security, Kubernetes, Continuous Monitoring, Web Applications, Cyber Governance, System Monitoring, Network Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      127 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Stanford University

      Love as a Force for Social Justice

      Skills you'll gain: Compassion, Social Justice, Communication, Empathy, Liberal Arts, Social Sciences, Community and Social Work, Cultural Diversity, Research, Psychology, Ethical Standards And Conduct, Neurology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      425 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Health Information Literacy for Data Analytics

      Skills you'll gain: Data Governance, Data Quality, Data Integration, Data Dictionary, Data Validation, Health Informatics, Data Modeling, Extract, Transform, Load, Data Synthesis, Health Systems, Fraud detection, Data Management, Metadata Management, Health Care, Analytics, Clinical Data Management, Healthcare Industry Knowledge, Data Analysis, Health Information Management, Data Literacy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      287 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      333 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Power BI for Beginners: Build your First Report

      Skills you'll gain: Data Transformation, Power BI, Data Manipulation, Data Cleansing, Data Processing, Dashboard, Data Visualization, Data Presentation, Data Import/Export, Interactive Data Visualization, Data Visualization Software, Business Intelligence, Data Storytelling, Data Modeling, Business Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      126 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Sheets - Advanced Topics

      Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Google Workspace, Data Validation, Data Visualization, Data Analysis Expressions (DAX), Productivity Software, Data Storytelling, Data Integration, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      391 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations

      Skills you'll gain: Cloud Management, Cloud Solutions, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operational Efficiency, Scalability, Corporate Sustainability, System Monitoring, Customer Support

      4.8
      Rating, 4.8 out of 5 stars
      ·
      778 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Product Analytics and AI

      Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      493 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Rust Programming

      Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, DevOps, Unit Testing, Large Language Modeling, Test Case, Restful API, Serverless Computing, Generative AI, Amazon Web Services, Development Testing, Software Testing, Command-Line Interface, Natural Language Processing, Computer Programming, Cloud Computing

      3.9
      Rating, 3.9 out of 5 stars
      ·
      235 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      528 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • International Business II: University of New Mexico
    • Social Media and Digital Marketing Fundamentals: Digital Marketing Institute
    • Microsoft Azure Security Engineer Associate (AZ-500): Microsoft
    • Love as a Force for Social Justice: Stanford University
    • Health Information Literacy for Data Analytics: University of California, Davis
    • Foundations of Career Navigating and Coaching: Goodwill Industries International
    • Power BI for Beginners: Build your First Report: Coursera Project Network
    • Google Sheets - Advanced Topics: Google Cloud
    • Scaling with Google Cloud Operations: Google Cloud
    • Product Analytics and AI: University of Virginia

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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