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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Managing Security in Google Cloud

      Skills you'll gain: Identity and Access Management, Cloud Security, Google Cloud Platform, Security Controls, Virtual Private Networks (VPN), Firewall, Network Security, Data Access, Role-Based Access Control (RBAC), Authorization (Computing), Single Sign-On (SSO), Authentications, User Accounts, Load Balancing, Encryption

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a las redes sociales. Sus objetivos y métricas.

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Digital Media Strategy, Marketing, Social Network Analysis, Global Marketing, Content Performance Analysis, Customer Engagement

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Ciencia de datos​

      Skills you'll gain: Data Ethics, Data Integration, Exploratory Data Analysis, Statistical Hypothesis Testing, Predictive Modeling, Correlation Analysis, Data Visualization Software, Classification And Regression Tree (CART), Data Quality, Data Science, Jupyter, Data Analysis, Statistical Machine Learning, Data Transformation, Data Cleansing, Business Analytics, Data Manipulation, Supervised Learning, Statistical Analysis, Regression Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      535 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Building a Business Presence With Facebook Marketing

      Skills you'll gain: Facebook, Drive Engagement, Online Advertising, Advertising, Social Media Marketing, Social Media, Marketing, Customer Engagement, Social Media Management, Business Marketing, Target Audience

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      307 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer Value in Pricing Strategy

      Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      370 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Politecnico di Milano

      Designing Learning Innovation

      Skills you'll gain: Pedagogy, Course Development, Instructional and Curriculum Design, Instructional Strategies, Student Engagement, Educational Materials, Innovation, Student-Centred Learning, Curriculum Planning, Learning Theory, Open Source Technology, Learning Strategies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      843 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Operations Management: Quality and Supply Chain

      Skills you'll gain: Process Improvement, Supply Chain, Supply Chain Management, Operations Management, Business Operations, Process Analysis, Statistical Process Controls, Continuous Improvement Process, Process Capability, Business Technologies, Emerging Technologies, Inventory Management System, Quality Management, Sustainable Business, Lean Manufacturing, Vendor Contracts, Process Control, Corporate Sustainability, Product Quality (QA/QC), Program Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Developing a Google SRE Culture

      Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, CI/CD, Service Level, System Implementation, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Change Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      900 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidade de São Paulo

      Criação de Startups: Como desenvolver negócios inovadores

      Skills you'll gain: Market Analysis, Entrepreneurship, Market Opportunities, Business Modeling, User Research, Marketing, Product Development, Digital Marketing, New Business Development, Innovation, Business Development, Business Strategy, Process Validation, Growth Strategies, Business Operations, Investments, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      614 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      A

      Automatic Data Processing, Inc. (ADP)

      Payroll and Tax Fundamentals

      Skills you'll gain: Payroll, Payroll Reporting, Payroll Processing, Payroll Administration, Payroll Tax, Labor Law, Tax Preparation, Labor Compliance, Income Tax, Compensation and Benefits, Tax Compliance, Employee Onboarding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      144 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Managing Security in Google Cloud: Google Cloud
    • Introducción a las redes sociales. Sus objetivos y métricas. : Tecnológico de Monterrey
    • Small Business Marketing Using YouTube: Coursera Project Network
    • Ciencia de datos​: Universidad de los Andes
    • Building a Business Presence With Facebook Marketing: Coursera Project Network
    • ITIL V4 Certification Preparation: EDUCBA
    • Customer Value in Pricing Strategy: University of Virginia
    • Designing Learning Innovation: Politecnico di Milano
    • Operations Management: Quality and Supply Chain: University of Illinois Urbana-Champaign
    • Developing a Google SRE Culture: Google Cloud

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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